We are bringing you news and highlights from the Gartner ReimagineHR Conference 2023, taking place this week in Sydney, Australia. Below is a collection of the key announcements and insights coming out of the conference.
On Day 1 of the conference, we are highlighting sessions on the importance of securing employee buy-in for returning to the office; how HR leaders can effectively diagnose talent challenges; and how HR can respond quickly to technology trends.
Presented by Neal Woolrich, Director, Advisory, Gartner
As organizations implement return-to-office policies, many have faced employee resistance, equity concerns and disengagement. In this session, Neal Woolrich, Director, Advisory at Gartner, outlined how HR leaders can optimize the use of the office and sustain talent outcomes by creating a great office experience and building an attractive value proposition.
“Organizations must take the best parts of the office experience and evolve the space from a place that is anchored to work, to one that is centered on employees.”
“The most important psychological motivators for employees to want to return to the office are that they must feel capable, autonomous and connected.”
“Create a workplace that is purpose-led not work-driven, by aligning the purpose of the day’s work to the right place, whether in the office or at home.”
“Rather than mandating office returns, motivate employees with open and honest communication to encourage office attendance, otherwise the trust deficit will only erode further.”
“Build an inclusive work environment that meets both the emotional and physical needs of employees to help them feel connected in the office, which requires understanding and empathizing with their unique situations.”
Presented by Jasleen Kaur, Senior Principal, Advisory, Gartner
HR leaders are thinking bigger and bolder about the scope and scale of talent management solutions, but often struggle with designing effective solutions. In this session, Jasleen Kaur, Senior Principal, Advisory at Gartner, explained how HR leaders can evaluate the new talent landscape and determine the causes – and solutions – for performance challenges.
“Will challenges occur when a gap exists around motivation, and can often be solved with effective performance management and total rewards that impact the willpower of employees to do the right work in the right way.”
“Hill challenges represent the difficulty of the process itself, with interventions involving formal restructuring, changes to role design or work process, and developing less formal employee networks.”
“Using a framework to address these challenges enables HR to go beyond basic root cause analysis to evaluate and select the right tool for the job.”
“Rather than defaulting to learning and development “skill” type solutions for all talent challenges, HR leaders should focus on “hill” solutions when it’s clear those are the issues.”
Presented by Emi Chiba, Principal Analyst, Gartner
HR technology leaders are becoming the first port of call when HR is assessing technology trends, which has become increasingly frequent over the last few years. In this session, Emi Chiba, Principal Analyst at Gartner, explored how to gain a greater understanding of technology trends and the key criteria needed to assess new developments in the future.
“HR leaders play an active role in assessing new technology trends, such as generative AI, across the organization because it not only impacts the HR function, but also the workforce.”
“The only way to truly distinguish myth from reality is by understanding the true definition and capabilities of each technology and then evaluating what it can do for the organization.”
“The most progressive HR leaders engage with many different stakeholders to harness collective insights, cut through the hype and build out their technology response plan.”
“Truly understand what your organization’s needs are by identifying any pain points and questioning if technology will help alleviate them.”
“If benefits are aligned with HR goals, assess and score the technology to determine if it is worth implementing.”
Tune back in tomorrow for more updates from the conference.
Gartner, Inc. (NYSE: IT) delivers actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. To learn more, visit gartner.com.
Emma Keen
Gartner
emma.keen@gartner.com
