Topics include:
Distributed cloud, Low-/no-code, The future of networking, future of security, sustainability and future I&O trends, Metaverse, Emerging technology, LLM and GPT trends
Agenda
Topics include:
Distributed cloud, Low-/no-code, The future of networking, future of security, sustainability and future I&O trends, Metaverse, Emerging technology, LLM and GPT trends
Tuesday, December 05, 2023 / 09:30 AM - 10:15 AM PST
Thomas Bittman, Distinguished VP Analyst, Gartner
Autumn Stanish, Sr Principal Analyst, Gartner
Dennis Smith, Distinguished VP Analyst, Gartner
I&O leaders must seize the moment. Generative AI and platform engineering practices promise to accelerate decision making, simplify operations and enable an adaptable infrastructure. As a visionary leader, you must also leverage the untapped potential in your people to empower limitless growth and transform your I&O future.
Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST
Dennis Smith, Distinguished VP Analyst, Gartner
By 2028, a successful cloud strategy will be required for enterprise business success. This session will help IT leaders navigate the evolving cloud computing landscape, including the implications of multicloud, industry clouds and sovereign cloud deployments. Vendor dynamics, where they might collaborate and compete, will also be discussed.
Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Recent advances in generative AI make it the most disruptive set of technologies to impact businesses in decades. This presentation will familiarize I&O leaders with key technologies underpinning generative AI along with its potential risks to ensure safe and robust adoption.
Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST
Autumn Stanish, Sr Principal Analyst, Gartner
Sustainable technology is one of Gartner's top strategic technology trends, and it refers to a framework of technology solutions designed or used for sustainability. This framework consists of an immeasurable amount of varying tools that IT can use to improve their performance on environmental, social and governance outcomes. This session will help I&O leaders navigate various technologies and identify the most applicable and useful ones.
Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Generative AI is the hottest buzzword in the Industry as AI models have evolved to create human-like artifacts in areas of text, images, video and even code. While generative AI is a major AI advance, its implications for I&O aren't well understood. In this session, we share generative AI use cases for I&O and outline best practices for its effective usage.
Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST
Patrick Hevesi, VP Analyst, Gartner
This session will discuss the reference architecture and dive deep into how to build the cybersecurity mesh architecture (CSMA). We will discuss the evolution of best-of-breed to the new CSMA, along with the pros and cons of each approach. Finally, we will discuss the vendor landscape, from larger security vendors with full stacks to open-source or distributed CSM solutions.
Tuesday, December 05, 2023 / 04:00 PM - 04:45 PM PST
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Generative AI ecosystem is evolving at a rapid pace, upending several business functions in the enterprise. In this session, Gartner experts will answer the most common questions of I&O leaders related to ChatGPT and Generative AI.
Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST
Tony Harvey, Sr Director Analyst, Gartner
Innovation is changing the way servers, storage and networking will be delivered. New technologies like AI, CXL, DPUs, and FACs are making infrastructure more cost-effective, responsive and flexible - both on-premises and in the cloud. This session will enable IT leaders to develop strategies and present future evolution to executive leaders, peers and teams.
Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Evolving from AI pilots/POCs to production is challenging. Gartner has identified three design patterns proven to work in early AI pioneers, providing reference templates for organizations seeking to accelerate the deployment of AI products.
Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST
Tony Harvey, Sr Director Analyst, Gartner
Data centers are undergoing rapid evolution and transformation, driven by emerging technologies and trends prioritizing enhanced energy efficiency, sustainability, IT platforms, automation and modernization. During this session, IT leaders can gain valuable insights into how data center infrastructures are evolving, which will help them communicate clearly about these developments with their leaders, peers and teams.
Wednesday, December 06, 2023 / 03:45 PM - 05:15 PM PST
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Generative AI is the hottest buzzword in the industry. While generative AI is a major AI advance, its implications for I&O aren't well understood. In this workshop, we will understand the benefits/risks of generative AI, identify use cases for I&O and outline best practices for its effective usage.
Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST
Marty Resnick, VP Analyst, Gartner
Organizations should be cautious about investing in the metaverse or at the very least explore it in detail because their digital future may be molded by it. Application leaders must consider the metaverse as a key trend that will drive strategic business innovations beyond technology. This session discusses the strategies that leverage how the metaverse will provide innovative digital product or service opportunities.
Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST
Karen Brown, Director Analyst, Gartner
Traditionally the network has had a very definite demarcation point, i.e., the network starts at the physical switch port and ends at a physical switch port. These lines started to blur with the introduction of virtual machines. Fast forward to 2023, simple observable demarcations no longer apply. Virtual machines, vRouters, vSwitches and service mesh have all contributed to blurring the lines for where the network starts and where it ends.
Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST
Matthew Brisse, VP Analyst, Gartner
Is quantum computing the right path for your organization regarding future opportunities? This session will explore how quantum computing has the potential to revolutionize and transform your initiatives, providing unprecedented advantages. It also has the potential for post-quantum cryptographic threats and vulnerabilities.
Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST
Tom Cipolla, Sr Director Analyst, Gartner
Generative AI, such as ChatGPT, will fundamentally change the way I&O leaders support the digital workplace. This session will offer a glimpse into the possibilities of the future and provide practical guidance on how to be prepared for any outcome.
Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST
Autumn Stanish, Sr Principal Analyst, Gartner
The environmental benefits of sustainable devices, data centers and cloud services are clear, but the business benefits they deliver are often overlooked. I&O leaders must align their infrastructure strategy with sustainability to discover new opportunities for cost efficiency, innovation and resilience. This session will highlight the key case studies and examples from organizations that have increased their digital maturity, resilience and cost-effectiveness by becoming more sustainable.
Topics include:
Cloud migration, hybrid cloud, cloud strategy, cloud governance, cloud center of excellence (CCOE), future of cloud, multicloud,Sovereign cloud, industry cloud, cloud economics, cloud vendor selection and management, Cloud managed services, cloud value management, IaaS, PaaS, SaaS
Tuesday, December 05, 2023 / 11:00 AM - 11:20 AM PST
Dan Wilson, VP Analyst, Gartner
2023 featured the inaugural Magic Quadrant for Desktop as a Service (DaaS). Critical to secure remote and hybrid working, DaaS enables employees and third parties to access cloud-hosted virtual desktops and applications. Learn more about who and why we positioned vendors on the Magic Quadrant and better understand the important market segments.
Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST
David Smith, Distinguished VP Analyst, Gartner
The top question in cloud computing has been, "How do we build a comprehensive cloud strategy?" Now with today’s uncertainties, enterprise leaders more than ever struggle with prioritization and ensuring that their cloud strategy aligns with business outcomes – immediate and longer term. We take a "cookbook approach" to cloud strategy that starts with context and aligns with other strategies and operational plans.
Tuesday, December 05, 2023 / 12:30 PM - 01:15 PM PST
Mark Ray, Sr Director Analyst, Gartner
This session will illustrate all aspects of cloud. The session will allow attendees to ask questions about contract negotiations, implementations, administration, and overall cloud strategy and roadmaps.
Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST
Ang Troy, Sr Director Analyst, Gartner
Nearly every organization is migrating something to the public cloud, but there are always challenges. With proper planning and the right approach, these challenges can be overcome, and you can achieve the return on investment you want. In this session, learn about the best practices for cloud migration to avoid pitfalls and maximize your results.
Tuesday, December 05, 2023 / 02:30 PM - 03:15 PM PST
Tony Iams, VP Analyst, Gartner
Come to this session to ask Gartner experts in cloud-native application development and infrastructure any questions about choosing containers, Kubernetes, or serverless platforms to run applications.
Tuesday, December 05, 2023 / 02:30 PM - 03:15 PM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Effective cloud centers of excellence go through a maturity cycle, and can eventually be phased out, once the enterprise adequately disseminates cloud expertise throughout the organization and evolves to a mature cloud operating model. Bring your questions to this interactive discussion on how best to empower and enable organizations with cloud governance, brokerage and transformation.
Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST
Ken Rothenberger, Sr Director, Advisory, Gartner
Broad-scale lift-and-shift cloud migration projects often fail to deliver a positive ROI. I&O leaders evaluating a mass migration of their infrastructure to cloud IaaS to reduce their spending can avoid critical mistakes by embracing a four-step approach.
Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST
Hassan Ennaciri, Sr Director Analyst, Gartner
Cloud failures often do not resemble traditional data center failures. I&O leaders must shift their team’s thinking around resilience regarding both availability and disaster recovery to address the risk of cloud-related outages effectively.
Wednesday, December 06, 2023 / 10:30 AM - 11:15 AM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Many organizations become "accidentally" multicloud, rather than deliberately evolving into a multicloud strategy. We'll discuss struggles with multicloud governance, multicloud management, effective workload placement decisions, choosing multicloud tools, managing multicloud FinOps, dealing with vendor lock-in (rather than the multicloud portability they hoped for), and other multicloud implementation challenges.
Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST
Ken Rothenberger, Sr Director, Advisory, Gartner
Sovereignty is not only about data. Sovereign clouds are intended to ensure that data, infrastructure and operations are free from control by external entities and protected from foreign access. Cloud providers have different sovereign cloud approaches, and choosing the right one requires a deeper analysis of three pillars — data, infrastructure and operations.
Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST
David Smith, Distinguished VP Analyst, Gartner
Many organizations think they have a working cloud strategy or are lacking one altogether. They often consider IT needs without input from other parts of the organization. Likewise, they often operate under the false assumption that a cloud strategy is the same as a cloud implementation plan or a data center strategy. Here are the top ten mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.
Wednesday, December 06, 2023 / 02:00 PM - 02:45 PM PST
Mike Cisek, VP Analyst, Gartner
Complexity and cost can confuse the cloud infrastructure as a service provider strategy of midsize enterprises. MSE I&O leaders can experience substantive benefits working within the confines of a single vendor ecosystem.
Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST
Neil MacDonald, Distinguished VP Analyst, Gartner
Cloud-native applications live at the nexus of microservices-architected applications built on Linux containers using DevSecOps deployed onto programmatic cloud infrastructure and managed with an immutable infrastructure mindset. Securing cloud-native applications requires new approaches for securing the entire life cycle of the application. This session will provide specific guidance, tools and vendors to secure cloud-native applications.
Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Many organizations lack a formal cloud strategy, or worse, have a cloud strategy that doesn't clearly prioritize conflicting desires between the different parts of the business, IT, and other functions. The cocktail-napkin approach allows leaders to drive rapid alignment on the most controversial (and important) parts of a cloud strategy, and therefore key policy and implementation decisions.
Thursday, December 07, 2023 / 10:15 AM - 10:35 AM PST
Mark Ray, Sr Director Analyst, Gartner
This session will provide insight into Gartner’s Magic Quadrant for Public Cloud IT Transformation Services. This session features a discussion on inclusion criteria, participant performance and what sets providers apart. Learn about the top 21 providers of public cloud IT transformation services.
Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST
David Wright, Sr Director Analyst, Gartner
We are now entering a new chapter of cloud computing. This chapter includes not only the known hyperscalers, but also a massive ecosystem of other vendors offering competing and complimentary offerings. This session will cover the competitive and technological issues that enterprises must be aware of to navigate this domain.
Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST
David Smith, Distinguished VP Analyst, Gartner
New concepts such as cloud-native and multicloud are increasingly becoming principles in organizations’ cloud strategies. They can be instrumental in unlocking the power of the cloud but they can also further confuse IT leaders. We examine their role in formulating pragmatic cloud strategies.
Thursday, December 07, 2023 / 11:45 AM - 12:30 PM PST
Tony Harvey, Sr Director Analyst, Gartner
Data centers continue to evolve and transform. Join a Gartner analyst for deep, unbiased insights on key data center trends and challenges.
Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST
Simon Richard, VP Analyst, Gartner
Organizations are assessing and optimizing their public cloud network architecture for scalability, security and operational efficiency. This presentation focuses on topology, security, and when to use third-party cloud network offerings.
Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST
David Wright, Sr Director Analyst, Gartner
The public cloud hyperscalers have moved beyond infrastructure as a service and now offer a dizzying array of tools and services for application development, analytics and AI, and multicloud and edge computing. As each provider's platform services differ, how should your company choose the right provider for long-term advantage? In this session, we introduce the latest Gartner frameworks for evaluating cloud providers on strategic business criteria and give you an advanced peak at our upcoming Magic Quadrant for Strategic Cloud Platform Services.
Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST
Tony Iams, VP Analyst, Gartner
Cloud-native applications are not designed to run in traditional infrastructure. They require one that is programmable, resilient, immutable, modular, elastic and configured with a declarative approach. In many organizations, containers and Kubernetes have become the foundation for such cloud-native infrastructure. This session will guide embracing new technology directions, sourcing approaches and operations practices in deploying cloud-native infrastructure.
Topics include:
CX/UX and automation platforms, Platforms as products, platform teams, Infrastructure as code, cloud-native architectures, infrastructure modernization, Value stream delivery platforms and low-code platforms, Digital workplace, DevOps, Platform vendor management, platform vendor selection, Managed services, agile I&O ways of working
Tuesday, December 05, 2023 / 11:00 AM - 11:20 AM PST
Lisa Pierce, VP, Advisory, Gartner
Gartner client interest in Managed network services (MNS) and Network as a Service (NaaS) is growing every year. Attend this session to see what makes a good managed network services provider, the security elements we consider essential to MNS offers, and to review our latest rating of global providers who offer all three key MNS services: managed LAN, managed SD-WAN and managed WAN.
Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST
Annie Garcia, Director Analyst, Gartner
I&O leaders can kickstart platform engineering by defining their platform engineering team staffing strategy, and understanding the difference between product and platform team staffing needs. This session will provide an overview of:
- Design principles for product vs. platform engineering teams.
- Key team roles and responsibilities.
- High-value team competencies and behaviors.
Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST
Hassan Ennaciri, Sr Director Analyst, Gartner
Much of the industry buzz around platform engineering is geared toward application developers and software engineering teams. However, there is a clear affinity between platform engineering principles and practices, and the technology and practices of I&O modernization, which places it closer to the line of business. This session will discuss how platform engineering should influence I&O.
Tuesday, December 05, 2023 / 02:30 PM - 02:50 PM PST
Jeff Vogel, Sr Director Analyst, Gartner
Primary storage market users are embracing hybrid cloud IT operations and integrated data service strategies, shaped by software-defined infrastructure and asset consumption models. I&O leaders will partner with storage vendor platform initiatives and capabilities to transform IT and data center operations.
Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST
Paul Delory, VP Analyst, Gartner
So you've already deployed infrastructure as code (IaC) and CI/CD? Here's a masterclass on what comes next: Solving the challenges of governance. We'll discuss building the source of truth, ensuring compliance with policy as code, integrating tests into the automation toolchain, establishing immutability, solving problems through rearchitecture instead of automation, and overcoming the skills crisis.
Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST
Tony Harvey, Sr Director Analyst, Gartner
Energy efficiency and environmental sustainability are now a key priority for I&O leaders, whether they are maintaining on-premises environments or working in the cloud. In this session, we will cover the key actions and commitments that I&O Leaders need to make to deliver sustainable infrastructure.
Wednesday, December 06, 2023 / 10:30 AM - 10:50 AM PST
Lisa Pierce, VP, Advisory, Gartner
All enterprise IT infrastructures rely on network services. Global network service providers are expanding their portfolios to respond to client adoption of public cloud services. Join this session to see where providers are on this journey and to review our latest ratings of providers on WAN services, SD-WAN, uCPE, NFV and cloud connect offers.
Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST
Chris Saunderson, Sr Director Analyst, Gartner
Automation is imperative for organizations, and there are leadership actions that you can take to improve both the value of I&O Automation and the capacity of your organization to deliver and sustain your automation success. This session will cover actions to take (and to avoid) to drive your automation initiatives.
Wednesday, December 06, 2023 / 10:30 AM - 11:15 AM PST
Paul Delory, VP Analyst, Gartner
Platform engineering is about reducing users' cognitive load by proposing reusable components, tools, and services including everything from frameworks to development tools, also infrastructure. Although infrastructure as code (IaC) is gaining traction, organizations struggle with adopting it at scale. This session covers practical insights on how to integrate IaC practices into your organizational platform engineering overall strategy.
Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST
Dennis Smith, Distinguished VP Analyst, Gartner
Mainframes continue to be a major platform in many enterprises. Enterprises continually struggle with understanding and fully utilizing the capabilities inherited from the mainframe. This session will present a set of mainframe modernization patterns that could not only extend the mainframe life, but also fully leverage the capabilities that the mainframe provides.
Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST
Lydia Leong, Distinguished VP Analyst, Gartner
When "cloud as a platform" is treated like a product, you can build a cloud-focused platform engineering team that is capable of serving application teams with a wide range of needs, including DevOps-oriented and site reliability engineering (SRE) needs. Learn from the successful models of leading cloud-managed service providers to build capabilities that deliver great developer experiences.
Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST
Dennis Smith, Distinguished VP Analyst, Gartner
The container industry continues to grow and evolve. This session will present the results of Gartner's first Container Management Magic Quadrant and Critical Capabilities documents. It will cover how the vendors are competing in the market and what use cases and critical capabilities are most prominent. Market trends will also be discussed.
Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST
Chris Saunderson, Sr Director Analyst, Gartner
Determining the most suitable location for workloads, be it public cloud, on-premises, colocation, or edge, can be a complex task for most I&O leaders. In this session, we'll explore the latest trends and proven best practices, to equip you to make informed decisions about optimizing your hybrid IT infrastructure to deliver maximum business value.
Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Containers and Kubernetes have emerged as prominent platform technologies for building cloud-native apps and modernizing legacy workloads. In this session, we peek into the top 5 trends that will shape its future.
Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST
Hassan Ennaciri, Sr Director Analyst, Gartner
This session will cover the steps to evolve from IaC scripts to speed up provisioning of infrastructure services to building dedicated teams that leverage platform engineering practices to deliver end-to-end infrastructure services as products. The session will also cover the new required operating model and best practices to deliver successful products that meet customers' needs.
Thursday, December 07, 2023 / 11:45 AM - 12:30 PM PST
Julia Palmer, VP Analyst, Gartner
This session will answer your questions about distributed hybrid infrastructure and hybrid cloud storage, We will answer your questions about use cases, technologies, vendors and products.
Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST
Paul Delory, VP Analyst, Gartner
GitOps is the goal, but GitOps relies on an operating platform that is already highly automated and abstracted. Platform engineering (one of Gartner's Top Strategic Technology Trends for 2023) thus comes to the fore. Join the lead author of Gartner's GitOps and platform engineering research to discuss building the platforms that will power GitOps — and the next generation of IT operations.
Thursday, December 07, 2023 / 01:45 PM - 02:30 PM PST
Hassan Ennaciri, Sr Director Analyst, Gartner
Infrastructure platform engineering is a modern practice of building and operating common infrastructure services as products. It is the foundation of modern software delivery as it accelerated the delivery of infrastructure platforms necessary to develop and host software products and services. By leveraging software engineering practices and adopting infrastructure as code, the platform teams are able continuously deliver scalable, reliable and secure platforms.
Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST
David Smith, Distinguished VP Analyst, Gartner
Digital foundations are a set of processes, principles and technical capabilities needed to enable future strategic business goals by delivering an adaptive and composable platform that supports rapid delivery of new digital products and solutions. With a flexible, scalable and adaptable digital foundation, companies will be able to adapt to rapidly changing business needs.
Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST
Simon Richard, VP Analyst, Gartner
Emerging networking technologies like service mesh and AWS lattice represent the fabric of the future of networking. This presentation describes the technologies’ challenges and opportunities and how the network becomes a flavor of platform engineering.
Topics include:
Automation across I&O, Cloud management, DevOps, Monitoring, observability, SRE, chaos engineering, ITSM, future of ITSM, Data center, resilience, reliability, recoverability, outsourcing
Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST
Michael Hoeck, Sr Director Analyst, Gartner
Backup and recovery vendors continue to innovate so organizations can simplify yet protect and recover data from any disaster more effectively. This session will share insights into backup and recovery innovations that help organizations manage data spread across on-premise, hybrid and multicloud environments, including SaaS applications.
Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST
Chris Laske, Director Analyst, Gartner
Increased business model change and speed of delivery have rendered manual, nonadaptive, centralized IT service management practices obsolete. Progressive I&O leaders must modernize services and adopt holistic approaches to service delivery to drive digital technology initiatives.
Tuesday, December 05, 2023 / 12:30 PM - 01:15 PM PST
Stanton Cole, Sr Director Analyst, Gartner
Successful implementation of a data protection strategy requires a clear understanding of what goes into protecting and recovering your data. This session offers a follow-up opportunity to gain that clear understanding and go deeper on topics covered in the data protection strategy breakout.
Tuesday, December 05, 2023 / 02:30 PM - 02:50 PM PST
Michael Hoeck, Sr Director Analyst, Gartner
In this session, we will review the Magic Quadrant for Enterprise Backup and Recovery Software Solutions. The market is quickly responding to customer requirements for simplification, protecting hybrid, multicloud and SaaS environments, mitigating the impacts of ransomware, aligning with security requirements, and reducing costs. Organizations will gain insight into which vendors are best positioned to meet their backup and recovery requirements.
Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST
Tom Cipolla, Sr Director Analyst, Gartner
I&O digital workplace leaders are faced with the challenge of balancing innovation with the need to support and manage the end user environment. The decisions that are made now have long lasting effects on the organization's ability to adapt to change in the future. This session will outline the digital workplace technologies, strategies and structure to help make their organizations future-proof.
Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST
Andrew Miljanovski, VP, Advisory, Gartner
As more organizations outsource their infrastructure, applications and communications, IT leaders struggle to manage, measure and control their providers. Cloud and digital initiatives are complex creating pressure, making contracts and supplier relationships more challenging. Using an IT outsourcing management framework is a must for IT leaders to balance cost and risk and create value for their organizations.
Wednesday, December 06, 2023 / 10:30 AM - 10:50 AM PST
Mrudula Bangera, Director Analyst, Gartner
The world of application performance monitoring (APM) and observability is changing. Attend this talk to find out more about the changing vendor landscape, and catch up on the latest trends in understanding your critical application and service performance.
Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST
Joe Rogus, Sr Principal, Advisory, Gartner
The one-size-fits-all ITSM processes, implemented by most organizations, no longer meet the needs of product- and digitally-focused organizations. I&O leaders must adapt, federate and modernize their ITSM offerings, and engage with the DevOps and product communities. This session will explain the background of this situation and the necessary actions to address it.
Wednesday, December 06, 2023 / 10:30 AM - 11:15 AM PST
Tom Cipolla, Sr Director Analyst, Gartner
Modern technologies have enabled significant improvements and have dramatically reduced the time required for endpoint device management and patching operations. This session will focus on strategies for success, including the technologies, processes and organizational design needed to keep pace in the face of the constantly increasing cyberthreat landscape.
Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST
Dan Wilson, VP Analyst, Gartner
Demand for guidance on how to improve the digital employee experience (DEX) has grown exponentially over the past several years. In this session, we will provide the top 10 ways to improve DEX.
Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST
Dylan Roberts, Sr Director Analyst, Gartner
Gain key insights on how to achieve clarity in monitoring critical infrastructure in a multicloud environment. Attendees will learn the best practices and strategies for effective multicloud monitoring. Including selecting an operating model, defining critical services, establishing global standards and leveraging automation to improve visibility, reduce complexity and ensure business continuity.
Wednesday, December 06, 2023 / 02:00 PM - 02:45 PM PST
Chris Laske, Director Analyst, Gartner
Many organizations struggle to integrate their new agile approach with traditional ITSM practices, leading to friction and poor relationships across communities. This session will allow participants to raise and debate questions relating to the need for a fully collaborative environment and understand the issues that prevent this from happening.
Wednesday, December 06, 2023 / 02:00 PM - 02:45 PM PST
Hassan Ennaciri, Sr Director Analyst, Gartner
In this session, steps to start an SRE practice will be discussed. The discussion will also cover how to evolve and grow the adoption of SRE, and what would the engagement with other teams look like as well as toles skills required for the same.
Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST
Mrudula Bangera, Director Analyst, Gartner
Discuss the changing landscape of monitoring and observability, and key trends in 2023 and beyond. How is observability forecasted to grow in the next three years and the factors driving it? Share some client examples of how they are using observability to improve their digital business.
Wednesday, December 06, 2023 / 03:45 PM - 04:30 PM PST
Danellie Young, Sr Director Analyst, Gartner
This session will provide you with how to best plan for a migration from traditional private networks over to SD-WAN solutions. Why would an enterprise consider such a move? What benefits does a managed SD-WAN offer provide? This session will provide tips and real world examples for negotiating these agreements, including renewals and new agreements, and reinforcing the value of the RFP for effective solicitation efforts.
Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST
Stanton Cole, Sr Director Analyst, Gartner
As public cloud adoption evolves, organizations are moving into the public cloud at an ever-increasing rate. Moving applications that are entry-level development and testing applications to mission-critical applications. This session discusses the common mistakes organizations make when implementing disaster recovery (DR) in the public cloud and approaches to avoid those mistakes.
Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST
Daniel Betts, Sr Director Analyst, Gartner
Operationalizing SRE is a combination of practices, people and tools. I&O Leaders must invest in tools and technologies to improve their realization of benefits in SRE, across service level objectives, infrastructure provisioning and deployment, chaos engineering, incident response, observability and performance engineering. Selecting tools to enable SRE can be a daunting task, as there is no clearly defined toolset, and teams leveraging SRE and its practices are often unsure of what to select or where to start.
Thursday, December 07, 2023 / 10:15 AM - 11:00 AM PST
Mrudula Bangera, Director Analyst, Gartner
Customer experience has become the top priority for IT and business teams. To achieve this, teams are turning to AIOps and observability. Come to this Ask the Expert session and get answers to all your questions in this fast-evolving area.
Thursday, December 07, 2023 / 10:15 AM - 11:45 AM PST
Dan Wilson, VP Analyst, Gartner
During this workshop, you will complete an assessment of your digital workplace maturity and align that to a high-level strategic roadmap. You will leave the session with a template ready for you to present concepts to stakeholders and develop your investment plans. We highly recommend workshop participants complete the Digital Workplace Maturity Assessment prior to the session in order to gain the most value. Please click here to access: https://surveys.gartner.com/s/DigitalWorkplaceMaturity
Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST
Chris Laske, Director Analyst, Gartner
Gartner has retired the Magic Quadrant for ITSM Platforms. Learn why this was needed, and how to navigate vendor hype and optimize spending by rightsizing your technology for current and future needs, using the new Market Guide for ITSM Platforms.
Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST
Dennis Smith, Distinguished VP Analyst, Gartner
There are literally hundreds of tools used to manage cloud computing deployments. This session will present a framework that will help enterprises navigate this dynamic domain, focusing on FinOps tooling that continues to be the busiest subset of the overall cloud computing tooling market.
Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST
Gregg Siegfried, VP Analyst, Gartner
Application and infrastructure monitoring has evolved into a data-rich, insights-driven analytics exercise, but the logistics and cost associated with ensuring that the telemetry is ingested and analyzed on a timely basis pose challenges to many organizations. Telemetry pipeline products are emerging to address these challenges — do they? This session explores use cases, benefits and available products.
Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST
Chris Saunderson, Sr Director Analyst, Gartner
While automation remains a hot topic for clients, an overlooked component is ensuring that a value story about the results of automation can be told. This is critical to sustain ongoing investments into I&O automation initiatives and keep success at the forefront
Topics include:
Edge strategy, edge networking, edge use cases, edge architecture and edge infrastructure, Analytics at the edge, data management at the edge, monitoring at the edge, Edge complexity/integration
Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST
Julia Palmer, VP Analyst, Gartner
As data expands to the edge and grows in the cloud, I&O leaders require data and storage services to be deployed everywhere. In this presentation, we will discuss edge computing use cases and learn from the early adopters of edge storage and data services. It will cover unique requirements, technologies, trends and vendors that specifically address growing needs for edge computing storage and data services.
Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST
Simon Richard, VP Analyst, Gartner
Emerging CDN edge technology enables low-latency serverless functions at the CDN edge. Innovations at the CDN edge can displace the cloud as a hosting platform. This presentation will address the technology's current and potential use cases.
Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST
Thomas Bittman, Distinguished VP Analyst, Gartner
Edge computing is a rapidly growing trend that remains very immature in terms of technologies, standards and experience. However, it is integral to digital transformation and enterprise success, and most enterprises lack a strategy. In order to accelerate and drive successful deployments, I&O leaders need to be proactive, and build a strategic plan around five key elements.
Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST
Jeffrey Hewitt, VP Analyst, Gartner
As edge computing becomes more prevalent in the market, C-level executives will need to be convinced of the right reasons for adopting choices from a myriad of offerings. This session will provide insights into how to go beyond the technological aspects of edge computing and provide business drivers for adoption, which will get edge computing plans approved and allow I&O to lead with innovation.
Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST
Thomas Bittman, Distinguished VP Analyst, Gartner
Edge computing is changing the strategies of most IT vendors, and both existing vendors and startups are racing to fill technology gaps. Solutions will require partners that complement each other. For now, vendors are jockeying for positions, markets are forming, and some vendors will find a role, while others are squeezed out. We discuss the landscape today and in the future.
Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST
Karen Brown, Director Analyst, Gartner
Fixed 5G and LEO satellite options are giving enterprise customers new WAN options. But despite the hype, they are not equivalent to traditional MPLS or DIA connectivity. In this session, we will lay out what fixed 5G and LEO satellite connections can, and more importantly can't do, as well as how to effectively deploy them as part of a next-generation WAN infrastructure.
Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST
Tony Iams, VP Analyst, Gartner
Containers promise an ideal fit for edge computing. They provide a consistent environment for applications from development to production. It helps to enable predictable systems behavior in remote locations. However, distributing Kubernetes clusters at scale introduces new management requirements. This session will review scenarios for using containers and Kubernetes at the edge and highlight solutions for helping these deployments.
Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST
Jeff Vogel, Sr Director Analyst, Gartner
I&O leaders responsible for enterprise storage are making technology decisions to get a handle on the explosive growth of unstructured data, to deliver storage as a service, on modern flash storage while protecting from cyberattacks. This session will explore the key technology trends that are driving innovation in storage technologies across cloud, core and edge to deliver business outcomes.
Thursday, December 07, 2023 / 10:15 AM - 10:35 AM PST
Julia Palmer, VP Analyst, Gartner
Hybrid cloud storage solutions are increasingly being used to leverage cloud agility and elasticity. These solutions enable infrastructure and operations leaders to modernize storage services on-premises, at the edge and in the public cloud to deliver mobility, resiliency and operational efficiency.
Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST
Mohini Dukes, Sr Director Analyst, Gartner
The goal to innovatively connect distributed people and things are driving interest in satellite, specifically Low Earth Orbit (LEO) technologies. As this emerging market develops, the session provides a practical view of what is possible, what to expect and how it relates to 5G.
Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST
Thomas Bittman, Distinguished VP Analyst, Gartner
Gartner has collected and analyzed hundreds of edge computing use cases around the world. This presentation will provide analysis on the types of use cases being deployed, and show what is happening by industry. We'll discuss the problems being solved, solutions, results and surprises discovered. This presentation will give you ideas of what you should be considering.
Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST
Neil MacDonald, Distinguished VP Analyst, Gartner
Securing edge computing requires a mashup of technologies and approaches that incorporates elements of mobile security, data center security, cloud security and access security. In this session, we’ll discuss a multilayered strategy for a “zero trust edge” that assumes compromise of the local environment and looks to identify, authenticate and control the edge infrastructure stack from end-to-end throughout its life cycle.
Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST
Mohini Dukes, Sr Director Analyst, Gartner
5G private mobile networks are a platform to enable business transformation and innovation. This session lays out a pragmatic approach ranging from use cases and market trends to how to prepare to adopt the technologies and derive value from mobile edge compute.
Topics Include:
Cloud security, Cybersecurity, zero trust networking, security and compliance, DevSecOps, data protection/backup/recovery, Secure access service edge (SASE), Malware/ransomware, threat modeling, reporting and remediation, IAM, CISO partnership
Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST
William Dupre, Sr Director Analyst, Gartner
Application security continues to evolve, with DevSecOps and API security coming into maturity. However, organizations must also look to secure their software supply chain and cloud-native deployments effectively. This session will explore this evolving landscape and provide organizations with the insights they need to consider for 2023 and beyond.
Tuesday, December 05, 2023 / 11:00 AM - 12:30 PM PST
Paul Furtado, VP Analyst, Gartner
Ransomware, unlike other security events, puts your organization on a countdown timer. Delays in decision-making and response can significantly increase the risk to the business. In addition to your incident-response plan, a specific ransomware playbook is needed. This workshop will provide you with the tools and techniques needed to create a playbook specific to your organization.
Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST
Henrique Teixeira, Sr Director Analyst, Gartner
Digital identity requirements and importance are growing, as organizations are migrating their infrastructure and apps to the cloud. Enterprises anticipate innovations to enable continuous, dynamic and intelligent IAM controls while bracing for emerging decentralized identity impact and potential web3 business model disruption. This session discusses key trends and the IAM outlook in the coming years.
Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST
Paul Furtado, VP Analyst, Gartner
Enterprises share their resources among on-premises, cloud and SaaS environments. Each scenario has its own unique security challenges. Attendees will learn how to address the challenges around securing their assets in these environments with the limited staff, budget and tools they have.
Tuesday, December 05, 2023 / 02:30 PM - 03:15 PM PST
William Dupre, Sr Director Analyst, Gartner
Organizations seek strategies to secure their container, Kubernetes and serverless deployments. DevSecOps, policy-as-code and CNAPP capabilities must be considered. This session would allow you to share your security best practices that enable successful and secure cloud-native deployments.
Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST
Tom Scholtz, Distinguished VP Analyst, Gartner
CISOs and IT leaders are key digital business enablers and are accountable for helping the enterprise balance the associated risks and benefits. This leadership vision will help CISOs, CIOs and I&O leaders plan for 2024 and present their vision to leadership, peers and teams.
Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST
William Dupre, Sr Director Analyst, Gartner
Threat modeling is vital to the organization, even beyond application security. Marshaling the necessary defenses against cyberattacks requires the methods and discipline of the modeling process. This session will review how organizations can take a systematic approach to model threats against various systems and assets.
Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST
Deepti Gopal, Director Analyst, Gartner
This session is going to cover three scenarios of bad strategic planning. The goal of the session is for you to see how things can go wrong, but most importantly how can you bring it back. An action-packed session of stories that will make you want to take a closer look at what you are doing, so you don't repeat the same.
Wednesday, December 06, 2023 / 12:00 PM - 12:45 PM PST
Andrew Lerner, Distinguished VP Analyst, Gartner
SD-WAN, SSE and SASE technologies securely connect users to applications, enable innovation and increase security. In this session, we'll get beyond vendor hype to explore real-world stories, as end-users will share their experiences regarding SDWAN, SSE, and SASE deployments.
Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST
Tom Scholtz, Distinguished VP Analyst, Gartner
Many IT risk management efforts fail. Certain pitfalls and misconceptions can result in a failure to engage or can even produce animosity among business and IT colleagues. This presentation will highlight these pitfalls and share proven practices to avoid them.
Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST
Paul Furtado, VP Analyst, Gartner
One of the biggest risks to our security accesses our systems on a daily basis. This presentation will focus on providing guidance on building an effective insider risk program. We will discuss the tools, tactics and techniques to balance the needs of the business with user's privacy. Recommendations will also be made on how to present the program effectively to leadership and end users.
Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST
Paul Furtado, VP Analyst, Gartner
The bad actors are adapting and pivoting their attacks. In this session, we will highlight the changing landscape of ransomware and discuss the new tactics being deployed and how to position your business best to combat them.
Thursday, December 07, 2023 / 10:15 AM - 11:00 AM PST
Deepti Gopal, Director Analyst, Gartner
This session is going to cover three scenarios of bad strategic planning. The goal of the session is for you to see how things can go wrong, but most importantly how can you bring it back. An action-packed session of stories that will make you want to take a closer look at what you are doing, so you don't repeat the same.
Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST
Andrew Lerner, Distinguished VP Analyst, Gartner
I&O clients increasingly seek to embed security and implement "zero trust" in their networks. This session goes beyond the hype and marketing to identify what is real and what specific short- and mid-term steps the I&O leaders can take to improve security and apply zero-trust principles.
Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST
Patrick Hevesi, VP Analyst, Gartner
Cloud security remains a challenge; we must protect data when it is out of our control. This session will address the emerging trends in cloud security, what they bring to your organization and how to use them most effectively. Security is seen as an obstruction to cloud adoption; this will show you how to enable it without losing protection.
Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST
Stanton Cole, Sr Director Analyst, Gartner
Organizations face countless options for ransomware prevention and recovery but need to choose the best approach for their specific needs. Despite limited resources, it's crucial to protect against ransomware threats. This session offers technical and non-technical solutions using existing resources or basic cybersecurity practices to prevent and protect against ransomware attacks.
Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST
Henrique Teixeira, Sr Director Analyst, Gartner
Conventional IAM and security prevention controls are not sufficient to protect your identity system itself from cyber attacks. Learn how to enhance your cyber attack preparedness with the emerging discipline of identity threat detection and response.
Topics include:
Staffing attraction and retention, Skills and competency assessment, skills and competency development, Future of work, Roles and workflows, Learning methods, learning communities, career path development, Job family definition, recruitment strategies, Workforce development strategy, staffing numbers, Retirement and succession planning
Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST
Mark Margevicius, VP Analyst, Gartner
Leaders often struggle to motivate and empower their employees to transition to new skills and roles to meet digital business transformation demands. This session will help leaders devise a strategy that creates an adaptive skills network that assists in sourcing of future-oriented skills from their existing workforce.
Tuesday, December 05, 2023 / 11:00 AM - 11:45 AM PST
Erin Pierre, Principal, Advisory, Gartner
In the typical IT organization, women comprise only 26% of roles, with less than 2% being women of color. This disparity is even wider in IT leadership and executive positions. The session will focus on how I&O leaders can help attract and retain female talent through creative and outside-the-box recruiting strategies, employee engagement tactics, and diversity initiatives.
Tuesday, December 05, 2023 / 01:00 PM - 02:15 PM PST
George Spafford, VP Analyst, Gartner
That is a very bold title, but one that is true. When we look at the sheer complexity of large I&O organizations today, countless unknowns prevent big bang approaches from being successful. Whether we are looking at DevOps, platform engineering or organizational change in general, an iterative approach that focuses on understanding and delivering customer value is essential.
Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST
Graham Waller, Distinguished VP Analyst, Gartner
This data-driven session unveils IT employees’ top drivers of productivity that are not currently being fulfilled. It provides five practical IT leader actions to boost IT productivity without piling more work and more hours on employees.
Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST
Ang Troy, Sr Director Analyst, Gartner
As organizations work to adopt and operationalize their public cloud efforts, lack of coordination and good governance frequently lead to long-term difficulties and risks that may have otherwise been avoided. Organizations should create and fill a role for an enterprise cloud architect who can help guide them through cloud adoption, lead a cloud center of excellence and champion the use of the cloud. Learn what makes a great cloud architect in this session and help determine who might be your best choice.
Tuesday, December 05, 2023 / 04:00 PM - 04:45 PM PST
Mark Margevicius, VP Analyst, Gartner
The number one challenge for I&O leaders is still I&O skills and resources, and it's worsening. Join this session to meet and discuss the challenges with your peers and understand what they are doing about it. Share your experiences and create valuable connections.
Tuesday, December 05, 2023 / 04:00 PM - 04:45 PM PST
Daniel Betts, Sr Director Analyst, Gartner
I&O teams are embracing agile practices to enable faster delivery of value, but these practices require lots of trial and error to fully grasp value outcomes and define something that works. Share your experiences of what has worked and not worked for you in your organization, and learn from your peers.
Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST
Douglas Toombs, VP Analyst, Gartner
IT is one of the few career paths where some skills have a definitive "expiration date" to them. Over many decades, IT professionals worldwide have adapted to this challenge and the evolution of cloud computing brings another iteration of the same cycle. This presentation will explore the skills that infrastructure and operations professionals need to focus on to successfully transition from traditional IT to cloud computing.
Wednesday, December 06, 2023 / 10:30 AM - 12:00 PM PST
Mark Margevicius, VP Analyst, Gartner
The IT infrastructure leader’s scarcest resource is not their budget or their staff, but their time. The ability to allocate and defend time for critical priorities is the mark of an effective IT infrastructure leader. Workshop attendees will apply the four components of the "I&O time prioritization cycle" in real time to calendars, walking away with proven tactics to defend their time, for the work that matters the most.
Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST
Graham Waller, Distinguished VP Analyst, Gartner
Employees will have to upskill continuously and reskill more frequently to survive and thrive amid future-of-work trends from hybrid work to machine-human collaboration. Agile learning is an indispensable tool for IT leaders to future-proof employees and close critical skills gaps.
Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST
Matthew Brisse, VP Analyst, Gartner
Updating skills to keep pace with the rapid pace of innovation and change is a challenge for every organization. How do you or your staff develop new skills to remain relevant in days distributed, everything-everywhere environment? This session addresses career and skills growth by leveraging competency development strategies to remain relevant as cloud and DevOps practices grow.
Wednesday, December 06, 2023 / 03:45 PM - 04:30 PM PST
Autumn Stanish, Sr Principal Analyst, Gartner
As the workforce ages and demographics shift, I&O leaders must ensure employees effectively transfer critical knowledge to minimize its loss. However, intergenerational tensions can inhibit growth and knowledge transfer, as all generations can feel protective of their skills and knowledge. This roundtable will address the emotional nuances of a multigenerational workforce critical to fostering continuous learning, job security and relational harmony.
Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST
Aaron Harrison, Director Analyst, Gartner
Learn how to use technology, tools and process improvement for consistent candidate experiences and ensure new hires are high-quality fits. Examine the current hiring processes and make necessary changes to improve efficiency and ensure continual alignment with evolving business needs. “Poor fit for the job” is one of the top reasons for turnover among IT new hires. Additionally, engineering teams spend an unsustainable amounts of time and energy on recruiting tasks such as technical screening and interviewing, detracting from delivery of customer value. Existing recruitment processes are not only cumbersome but also fail to fast-track highly skilled candidates, leading to poor hiring decisions.
Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST
Lily Mok, VP, Team Manager, Gartner
Amidst continued economic disruption, labor market volatility and the ever-increasing pace of business change, the market for top tech talent remains dynamic. IT leaders must account for these factors to maximize the relevance and cost-effectiveness of rewards for attracting and retaining tech talent. This session will prepare you to work with your HR leaders to create a compensation strategy responsive to the current tech talent crunch while maintaining sustainability in an uncertain future.
Thursday, December 07, 2023 / 10:15 AM - 11:00 AM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Most organizations desperately need personnel with cloud skills, and have limited ability to hire new employees with such skills. Come to this analyst-moderated interactive peer discussion to share your experiences with upskilling teams for the cloud and to learn from the successes and challenges that others have encountered.
Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST
Mark Margevicius, VP Analyst, Gartner
This broad skills-related pitch usually shows off the skills roadmap, some case studies, and some practical advice that people can follow.
Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST
Daniel Betts, Sr Director Analyst, Gartner
Paul Wang, Sr Principal, Research, Gartner
Are you exploring product management as you establish digital foundations in your organization? Join this session to learn about the most innovative ways to set up infrastructure product teams and install product-centric ways of working in your organizations.
Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST
Aaron Harrison, Director Analyst, Gartner
Most staff aren’t prepared for future needs. Survey of 100 IT & HR leaders 47% don’t believe their team has skills for today, 64% for the next three years. Find latent talent within your organization and upskill your staff from within.
Topics include:
DEI strategies, Product management, transformation management, organizational change management, Organizational structures, organization design, Team enablement, fusion teams, culture change, operating models, I&O strategy, Leadership development, leadership styles, Managing employee performance, technical debt hacks
Tuesday, December 05, 2023 / 08:00 AM - 09:15 AM PST
George Spafford, VP Analyst, Gartner
Senior leadership circle: Networking breakfast — In this session, you can share experiences and innovative ideas, and grow your community of peers.
Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST
Jeffrey Hewitt, VP Analyst, Gartner
I&O leaders have little time, skills, and budget to track emerging trends and the full impact of those on infrastructure and operations. I&O leaders should use this research to identify which of the top trends are most likely to impact their organization and implement effective tactics to respond. Trends to be covered relate to both infrastructure and operational issues.
Tuesday, December 05, 2023 / 11:00 AM - 11:45 AM PST
James Boyle, Sr Director, Advisory, Gartner
Our constantly evolving organizations bring a wealth of changes to our processes, systems, goals and ultimately, our people. With more changes on the horizon, it is essential now more than ever before to intentionally craft a culture that your teams can get behind; a culture that is unifying, engaging and oriented on value to your customers. Join your peers in this Q&A session to get to the heart of the choices to make and outcomes to strive for.
Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST
Nathan Hill, Distinguished VP Analyst, Gartner
Infrastructure and operations leaders must be active contributors to their organization's success. They must help enable growth by helping to scale initiatives throughout their enterprise but face significant external and internal challenges. This presentation will focus on the key challenges and trends impacting I&O and what leadership actions will generate success in 2024 and beyond.
Tuesday, December 05, 2023 / 12:30 PM - 01:15 PM PST
Deepti Gopal, Director Analyst, Gartner
Diversity, equity and inclusion (DEI) is a critical initiative for any organization. This session allows you to self-reflect and discuss with our expert your challenges, and generate ideas for leading DEI in your organization.
Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST
Mike Cisek, VP Analyst, Gartner
Midsize enterprise technology leaders must develop a holistic forward-looking vision that is secure, cost-effective, resilient, agile, and adaptive to business demands. This helps MSE technology leaders in planning for 2023 and in presentations to leadership, peers, and teams.
Tuesday, December 05, 2023 / 02:30 PM - 04:00 PM PST
George Spafford, VP Analyst, Gartner
The way we organize and execute IT in our organizations, as well as the technologies we leverage, are fundamentally changing as we speak.
I&O leaders must equip and guide their teams for these changes, where the required capabilities and knowledge in the near future will be much different from the past.
In this interactive session we will jointly explore what this requires from you as a leader.
Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST
Chris Saunderson, Sr Director Analyst, Gartner
Paul Wang, Sr Principal, Research, Gartner
Gartner's analysis shows only 11% of I&O leaders are very or extremely effective in delivering I&O services that impact consumer satisfaction and business outcomes. Based on a survey of more than 100 I&O leaders, this session highlights key behaviors that differentiate the most effective I&O leaders from their peers based on specific I&O activities they prioritize, their background and their effectiveness in delivering key I&O services.
Wednesday, December 06, 2023 / 07:15 AM - 08:30 AM PST
George Spafford, VP Analyst, Gartner
Senior leadership circle: Networking breakfast — In this session, you can share experiences and innovative ideas, and grow your community of peers.
Wednesday, December 06, 2023 / 09:00 AM - 09:45 AM PST
Tori Paulman, Sr Director Analyst, Gartner
Stories of allyship range from the uncomfortable, the embarrassing, the learning moments and sometimes even success. IT and security leaders have an outsized opportunity to contribute to improved DEI (diversity, equity, and inclusion) by acting as an ally to people in marginalized or underrepresented groups. This session will help you become an allyship champion by highlighting the stories of your peers on their journey.
Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST
Daniel Betts, Sr Director Analyst, Gartner
Paul Furtado, VP Analyst, Gartner
Explore the nexus of the conflict between I&O and IT security, and what the two groups are focused on. What are their tension points as they interact, and their mission-critical priorities and goals? When you break things down, are they so different? This session explores this tension, offering insights and actionable ways forward to build on a collaborative future.
Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST
Mike Cisek, VP Analyst, Gartner
Midsize enterprises must exploit new delivery approaches, such as product-focused and platform engineering. Accommodating DevOps and hybrid services will require MSE I&O leaders to rethink team structures to outpace new requests without introducing unnecessary complexity or barriers to delivery.
Wednesday, December 06, 2023 / 12:30 PM - 01:45 PM PST
George Spafford, VP Analyst, Gartner
Dr. Paul Redmond, Director of Student Experience and Enhancement University of Liverpool, England,
Today’s workplace is more demographically diverse than ever. For the first time, four generations are working together, sharing the same workplaces, working on the same projects, vying for the same career opportunities. As a manager, you need to understand how to get the best from your multigenerational teams. This presentation will show you how to do that, and how, by harnessing "DQ" (digital intelligence) and "EQ" (emotional intelligence), you and your team can achieve excellence.
Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST
Lisa Pierce, VP, Advisory, Gartner
Managers can make or break your DEI strategy. They play a critical role in supporting workforce diversity, building inclusion in their teams, and contributing to a truly equitable organization. However, few managers truly excel at this important role. Join this session to learn what the best managers are doing differently to help translate your organization's DEI strategy into real outcomes.
Wednesday, December 06, 2023 / 02:00 PM - 02:45 PM PST
Daniel Betts, Sr Director Analyst, Gartner
Many organizations are in the midst of starting or well into their DevOps journeys. As organizations embrace the fluid agile nature of DevOps, how do they adjust their traditional ITIL practices to work in this new way of working? This session offers an opportunity to share insights with your peers into success stories, challenges and blockers to enabling this change.
Wednesday, December 06, 2023 / 02:00 PM - 03:30 PM PST
Erin Pierre, Principal, Advisory, Gartner
Millennials and Gen Z are the future of your IT function. Do you really understand their different behaviors and expectations? This presentation will assess how I&O leaders can create a futuristic workforce strategy to leverage the strengths of millennials and Gen Z and overcome threats to a collaborative future.
Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST
Mark Margevicius, VP Analyst, Gartner
Wider IT and the business demand that I&O change their approach to getting work done. I&O leaders are reluctant to update the operating model, seeing it as a complex and risky endeavor. Don't gamble on I&O's success and your future: fix the game by learning how to evaluate and update your operating model while managing the associated risk.
Wednesday, December 06, 2023 / 03:45 PM - 04:30 PM PST
Yanni Karalis, VP Analyst, Gartner
Sourcing, and procurement and I&O leaders have listed sourcing and category strategy as one of their top priorities. Delivering progress against new goals and objectives means leaders must go beyond sourcing projects and think of a longer term by assessing future business needs. This roundtable will allow leaders to discuss their success stories in developing multiyear sourcing and category strategies.
Wednesday, December 06, 2023 / 03:45 PM - 04:30 PM PST
George Spafford, VP Analyst, Gartner
One of a leader's most significant challenges is getting people to change. This roundtable is a chance for experienced leaders to share what they have learned and ask questions about the reality of organizational change from each other. What works? What doesn't work? What would you do next time? What would you not do again?
Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST
Roger Williams, VP Analyst, Gartner
This session looks at cloud migration, agile transitions and adaptive transformations and looks at the impact on reducing technical debt. It looks at the benefits of debt reduction and the offsets and investments to realize and transpose around lift and shift infrastructure migration, platform transition and application transformation as part of cloud delivery as compared with on premise projects.
Thursday, December 07, 2023 / 07:15 AM - 08:30 AM PST
George Spafford, VP Analyst, Gartner
Senior leadership circle: Networking breakfast — In this session, you can share experiences and innovative ideas, and grow your community of peers.
Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST
James Boyle, Sr Director, Advisory, Gartner
Often, operational IT metrics are disconnected from business outcomes. As a result, I&O leaders struggle to demonstrate direct connections between technology investments to business outcomes. Outcome-driven metrics (ODMs) provide a direct line of sight from operational metrics to business outcomes. Once developed, ODMs can be used in various decision-making scenarios, supporting the CIO, I&O leaders and business executives to make better investment and prioritization decisions for value.
Thursday, December 07, 2023 / 10:15 AM - 11:45 AM PST
George Spafford, VP Analyst, Gartner
Jodi Long, Executive Partner, Domains, Gartner
William Snyder, Sr Executive Partner, Domains, Gartner
Learn to justify IT needs by business value in this hands-on workshop for senior IT executives. While working with your peers, you'll refine your business value at risk skills by using a "net equivalent top-line sales" approach to reduce technical debt, drive innovation, or modernize technology — in pure business terms. You'll also enhance connectivity with your business by focusing on business-centric outcomes.
Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST
Joe Rogus, Sr Principal, Advisory, Gartner
How should an I&O leader organize their teams? What factors should be considered and what models are available? Is there an ideal structure? What are the positives and negatives of the different options and how should I&O leaders approach structuring? Join this session to gain insights into Gartner's experiences speaking with thousands of I&O leaders.
Thursday, December 07, 2023 / 11:45 AM - 12:30 PM PST
Daniel Betts, Sr Director Analyst, Gartner
DevOps and DevSecOps are practices of continuous learning and development. As organizations go on their DevOps or DevSecOps journey, they learn what works well and what does not. This is a retrospective session to review what worked, what didn't, and what could have been better.
Thursday, December 07, 2023 / 12:15 PM - 01:30 PM PST
Lily Mok, VP, Team Manager, Gartner
Everyone is struggling to attract and retain digital talent. This session highlights multiple unconventional and underutilized approaches to recruiting and accessing digital talent. Learn effective techniques for finding and leveraging these sources to shrink talent gaps.
Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST
Roger Williams, VP Analyst, Gartner
As the expansion of digital infrastructure outside of I&O control grows, I&O’s traditional value proposition shrinks. This is not the end of I&O — it is a new beginning! Join us to learn how to reposition I&O by embracing supply chain principles and taking responsibility for the organization's end-to-end digital infrastructure.
Thursday, December 07, 2023 / 01:45 PM - 02:30 PM PST
Deepti Gopal, Director Analyst, Gartner
With Gen Z workers starting to enter the workforce, I&O leaders are confronted with managing the expectations of four different generations, within their teams and the greater organization culture. Participate in this session to discuss the associated challenges and exchange ideas about how to successfully overcome them.
Thursday, December 07, 2023 / 01:45 PM - 02:30 PM PST
Joe Rogus, Sr Principal, Advisory, Gartner
Meet with other I&O leaders and understand what is triggering their need to restructure, what models they have and are pursuing, and how they are approaching change. Gain valuable insights whilst sharing our experiences, challenges and successes.
Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST
Mike Cisek, VP Analyst, Gartner
I&O maturity is the most effective means to maximize the efficiency, utilization and output capacity of a resource-constrained I&O organization. MSE I&O leaders must focus on maturity attributes targeting resources and utilization, operational efficiency, technical debt, and financial transparency.
Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST
Joe Rogus, Sr Principal, Advisory, Gartner
I&O leaders face challenges in modifying how they engage with their customers and preserving their ability to deliver as they currently do. On top of this is the challenge of their customers producing their own technology or analytics capabilities. How should leaders approach these different customers? How does I&O avoid being seen as a blocker?
Topics include:
Contract negotiations, cloud migration cost management, Optimizing I&O costs, delivering value with I&O investments, Cloud cost management best practices, FinOps, IT vendor management and application governance
Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST
Tony Iams, VP Analyst, Gartner
Kubernetes creates a logical separation between containerized applications and the underlying infrastructure needed to run containers, which can lead to unexpected cost increases if clusters are not configured properly, especially in the cloud. This session will review operational processes and tools to help optimize resources and costs when running containers on Kubernetes.
Tuesday, December 05, 2023 / 11:00 AM - 11:45 AM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
This session will focus on how to use 8 powerful steps for planning negotiations with major vendors — megavendors, and new and emerging software and cloud vendors. These steps can and should be used for any major negotiation to ensure the right questions are asked and the right detail is revealed to analyze proposals from a cost optimization and risk-mitigation standpoint.
Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST
Douglas Toombs, VP Analyst, Gartner
Cloud adoption often leads to overspending. Organizations react to that typically through emergency cost-cutting measures, such as rightsizing or buying reserved instances. But when can you really consider your cloud deployments cost-efficient? This session guides you through using unit economics to track the value of your deployment and establish a cloud-efficiency metric that can drive your optimization initiatives.
Tuesday, December 05, 2023 / 12:30 PM - 01:30 PM PST
Michael Silver, VP Analyst, Gartner
The complexity of Microsoft's licensing scheme and the number of contractual options often make it difficult for IT leaders to negotiate contracts and renewals. This interactive clinic describes strategies for IT leaders to successfully negotiate such contracts, which encourage risk reduction and value maximization.
Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST
Yanni Karalis, VP Analyst, Gartner
Digital Giants like Microsoft, Amazon and ServiceNow can often be arrogant, unresponsive and difficult. However, they can also be strategic, innovative and even your business partner!
This session covers how to engage with the Digital Giants, how to set the stage, what is realistic and how to punch above your weight to achieve your strategic objectives.
Tuesday, December 05, 2023 / 02:30 PM - 03:30 PM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
William Snyder, Sr Executive Partner, Domains, Gartner
This clinic is an interactive session that will discuss how to use 10 powerful negotiation tips, tactics and tricks (the “TTTs”) as an integral part of the negotiation planning process. These 10 TTTs can be your negotiation playbook for all major technology negotiations for cost optimization and risk mitigation. Attendees will receive ready-to-use templates and checklists to put these 10 TTTs in action in their organizations.
Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST
Autumn Stanish, Sr Principal Analyst, Gartner
In this session, learn how to save money by deploying a sustainable digital workplace. The presentation will walk you through the most impactful changes you can make to improve sustainability and reduce costs for three scenarios: device life cycles, operations, and meeting technology. It will also show you how to model costs and carbon savings for the same.
Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST
Yanni Karalis, VP Analyst, Gartner
In this session, four top trends will be presented that will disrupt the IT leader's agenda in the foreseeable future. The presentation will provide insights into the challenges associated with these trends and the actions an IT leader needs to take to deal with a very challenging and volatile commercial environment. An IT leader's ability to understand and navigate through these commercial trends and challenges will determine their success in delivering to expectations.
Wednesday, December 06, 2023 / 10:30 AM - 11:30 AM PST
Andrew Miljanovski, VP, Advisory, Gartner
William Snyder, Sr Executive Partner, Domains, Gartner
This session will cover what IT leaders need to know when entering contract negotiations with ServiceNow, including understanding the vendor's strategy, preparing for its negotiation tactics and developing a negotiation strategy.
Wednesday, December 06, 2023 / 10:30 AM - 12:00 PM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
Howard Berger, Executive Partner, Domains, Gartner
Through hands-on activities, this session will walk through three technology and cloud negotiation scenarios. This will help I&O leaders see how to use three financial models for negotiation leverage and bargaining power. Attendees will receive ready-to-use templates and checklists that are used during the workshop to put these models into action in their organizations.
Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST
Matthew Brisse, VP Analyst, Gartner
AIOps platforms are increasingly becoming a critical component of modern IT operations. These platforms serve to augment, accelerate and automate human activities within IT operations. This session will address how to select and implement an AIOps platform based on Gartner's best practice gap analysis approach while staying focused on metrics-based value outcomes.
Wednesday, December 06, 2023 / 12:00 PM - 12:45 PM PST
Michael Silver, VP Analyst, Gartner
With the retirement of the software assurance benefit credit and changes to pricing, sourcing, procurement and vendor management, leaders negotiating Unified support contracts must seek cost transparency, predictability, proper concessions to mitigate unbudgeted cost increases, as well as evaluate third-party support options.
Wednesday, December 06, 2023 / 12:00 PM - 12:45 PM PST
Ang Troy, Sr Director Analyst, Gartner
Growing cloud spending gives you anxiety? Worried that you'll be held accountable for unexpected cloud costs? How to protect yourself and your organization against cost overruns? How to pursue optimization opportunities? Should you do adopt FinOps? Should you buy a tool? Join this session to ask just about anything on cloud financial management, FinOps and cloud economics.
Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST
Danellie Young, Sr Director Analyst, Gartner
In this session, we'll review top cost optimization ideas I&O teams need to evaluate related to their network services. But, cost optimization isn’t only a one-time project to save money, rather it is a continuous discipline to drive spending and cost reduction while maximizing business value. The session will help you identify specific areas to focus on and how to implement an ongoing discipline to optimize costs going forward.
Wednesday, December 06, 2023 / 02:00 PM - 03:30 PM PST
Mark Ray, Sr Director Analyst, Gartner
Understanding what we can and can't negotiate in cloud-based contracts is a critical part of moving to a cloud-based solution. This workshop uses Gartner research, case studies and client examples from peer companies, showing attendees what contracting success looks like and how to achieve the same results for their cloud contracts.
Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST
Annie Garcia, Director Analyst, Gartner
While technical debt can impede agility and business outcome delivery, teams often have strong incentives and face pressure to prioritize new development over remediation. This session will equip I&O leaders to leverage technical debt management to make value-driven debt trade-offs, link remediation to achieving product vision and prioritize remediation to drive measurable business impact.
Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
This session will provide IT leaders with a structured four-step approach that is easy to follow to plan for vendor renewals that often appear exorbitant and are causing budget overruns as a result of inflation and a looming recession. This 4-step approach will demonstrate through client case studies how to use economic indexes as part of should cost models to develop a vendorized negotiation playbook.
Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST
Paul Delory, VP Analyst, Gartner
Despite all the hype and the mythical claims of repatriation, public cloud infrastructure remains the shortest and swiftest path to success for modern applications. (There are exceptions, but you're not one of them). We'll explore what makes the public cloud cheaper, and explode some common misconceptions and errors that cause IT organizations to believe erroneously that they are better on-premises.
Thursday, December 07, 2023 / 10:15 AM - 11:15 AM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
Howard Berger, Executive Partner, Domains, Gartner
This session will illustrate a nine-step playbook that not only provides an audit readiness kit, but also tips and tactics to negotiate an audit settlement for cost savings and cost avoidance.
Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST
Douglas Toombs, VP Analyst, Gartner
The cloud financial management discipline allows you to control your costs, optimize your deployments and manage spending expectations. It also leads to a pervasive culture of cost consciousness that helps your organization innovate efficiently, prevent cost overruns and protect the investments in cloud computing. Learn the results of thousands of customer conversations distilled into a comprehensive strategic approach to cloud financial management, often referred to also as FinOps.
Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST
Tony Harvey, Sr Director Analyst, Gartner
Data centers can be costly to operate. Fortunately, several ways exist to reduce data center costs while maintaining optimal performance. In this session, we will present ideas and best practices collected over 10+ years of interactions with Gartner clients worldwide about how to significantly reduce data center costs while maintaining optimal performance and availability.
Thursday, December 07, 2023 / 01:45 PM - 02:45 PM PST
Michael Silver, VP Analyst, Gartner
Cloud infrastructure and platform services contract negotiation involve substantial opportunities and risks. While the negotiation fundamentals are similar, each cloud vendor has specific commercials that clients must understand fully. In this interactive clinic, we will review the critical steps for negotiations, vendor differences and similarities to be aware of when negotiating to achieve the most optimal contract.
Thursday, December 07, 2023 / 01:45 PM - 02:45 PM PST
Danellie Young, Sr Director Analyst, Gartner
Jodi Long, Executive Partner, Domains, Gartner
Infrastructure services can consume IT budgets if organizations don’t focus on cost and productivity. To prevent this, the session will discuss four key steps — reducing labor costs while preserving the service; preserving the level of services while reducing the labor required; reducing service requirements but achieving the same outcomes; and collaborating to optimize costs.
Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST
Yanni Karalis, VP Analyst, Gartner
IT Leaders are challenged to reduce expenditure while driving digital transformation in an inflationary environment.
This session will empower IT leaders with three steps to dramatic cost rationalization by leveraging financials, enterprise architecture and gamification.
Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST
Andrew Miljanovski, VP, Advisory, Gartner
Digital acceleration requires rapid sourcing execution and the achievement of tangible results. Internal capabilities and incumbent vendors are often not enough. Learn how to use co-creation and dynamic sourcing to achieve business outcomes similar to Nokia, Whirlpool, Urenco, ABB, and many others.
Tuesday, December 05, 2023 / 11:00 AM - 11:45 AM PST
Erin Pierre, Principal, Advisory, Gartner
In the typical IT organization, women comprise only 26% of roles, with less than 2% being women of color. This disparity is even wider in IT leadership and executive positions. The session will focus on how I&O leaders can help attract and retain female talent through creative and outside-the-box recruiting strategies, employee engagement tactics, and diversity initiatives.
Tuesday, December 05, 2023 / 12:30 PM - 01:15 PM PST
Deepti Gopal, Director Analyst, Gartner
Diversity, equity and inclusion (DEI) is a critical initiative for any organization. This session allows you to self-reflect and discuss with our expert your challenges, and generate ideas for leading DEI in your organization.
Wednesday, December 06, 2023 / 09:00 AM - 09:45 AM PST
Tori Paulman, Sr Director Analyst, Gartner
Stories of allyship range from the uncomfortable, the embarrassing, the learning moments and sometimes even success. IT and security leaders have an outsized opportunity to contribute to improved DEI (diversity, equity, and inclusion) by acting as an ally to people in marginalized or underrepresented groups. This session will help you become an allyship champion by highlighting the stories of your peers on their journey.
Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST
Lisa Pierce, VP, Advisory, Gartner
Managers can make or break your DEI strategy. They play a critical role in supporting workforce diversity, building inclusion in their teams, and contributing to a truly equitable organization. However, few managers truly excel at this important role. Join this session to learn what the best managers are doing differently to help translate your organization's DEI strategy into real outcomes.
Wednesday, December 06, 2023 / 02:00 PM - 03:30 PM PST
Erin Pierre, Principal, Advisory, Gartner
Millennials and Gen Z are the future of your IT function. Do you really understand their different behaviors and expectations? This presentation will assess how I&O leaders can create a futuristic workforce strategy to leverage the strengths of millennials and Gen Z and overcome threats to a collaborative future.
Thursday, December 07, 2023 / 01:45 PM - 02:30 PM PST
Deepti Gopal, Director Analyst, Gartner
With Gen Z workers starting to enter the workforce, I&O leaders are confronted with managing the expectations of four different generations, within their teams and the greater organization culture. Participate in this session to discuss the associated challenges and exchange ideas about how to successfully overcome them.
Tuesday, December 05, 2023 / 07:30 AM - 09:00 AM PST
Ben Federlein, VP, Executive Partner, Gartner
Joel Jennings, Sr Executive Partner, Domains, Gartner
Sourcing, procurement, and vendor management (SPVM) leaders must innovate to drive results in uncertain times. SPVM can do this by building flexible operating models for speed and agility, constructively supporting business-led IT buying, engaging in long-term category management, deepening partnerships with key vendors, driving cost optimization, and many other strategic initiatives. Join your peers at this networking breakfast to share experiences and perspectives on how SPVM leaders can address these and other common challenges and opportunities.
Tuesday, December 05, 2023 / 11:00 AM - 11:45 AM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
This session will focus on how to use 8 powerful steps for planning negotiations with major vendors — megavendors, and new and emerging software and cloud vendors. These steps can and should be used for any major negotiation to ensure the right questions are asked and the right detail is revealed to analyze proposals from a cost optimization and risk-mitigation standpoint.
Tuesday, December 05, 2023 / 12:30 PM - 01:15 PM PST
Mark Ray, Sr Director Analyst, Gartner
This session will illustrate all aspects of cloud. The session will allow attendees to ask questions about contract negotiations, implementations, administration, and overall cloud strategy and roadmaps.
Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST
Yanni Karalis, VP Analyst, Gartner
Digital Giants like Microsoft, Amazon and ServiceNow can often be arrogant, unresponsive and difficult. However, they can also be strategic, innovative and even your business partner!
This session covers how to engage with the Digital Giants, how to set the stage, what is realistic and how to punch above your weight to achieve your strategic objectives.
Tuesday, December 05, 2023 / 02:30 PM - 03:30 PM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
William Snyder, Sr Executive Partner, Domains, Gartner
This clinic is an interactive session that will discuss how to use 10 powerful negotiation tips, tactics and tricks (the “TTTs”) as an integral part of the negotiation planning process. These 10 TTTs can be your negotiation playbook for all major technology negotiations for cost optimization and risk mitigation. Attendees will receive ready-to-use templates and checklists to put these 10 TTTs in action in their organizations.
Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST
Andrew Miljanovski, VP, Advisory, Gartner
As more organizations outsource their infrastructure, applications and communications, IT leaders struggle to manage, measure and control their providers. Cloud and digital initiatives are complex creating pressure, making contracts and supplier relationships more challenging. Using an IT outsourcing management framework is a must for IT leaders to balance cost and risk and create value for their organizations.
Wednesday, December 06, 2023 / 07:30 AM - 08:30 AM PST
Ben Federlein, VP, Executive Partner, Gartner
Joel Jennings, Sr Executive Partner, Domains, Gartner
Sourcing, procurement, and vendor management (SPVM) leaders must innovate to drive results in uncertain times. SPVM can do this by building flexible operating models for speed and agility, constructively supporting business-led IT buying, engaging in long-term category management, deepening partnerships with key vendors, driving cost optimization, and many other strategic initiatives. Join your peers at this networking breakfast to share experiences and perspectives on how SPVM leaders can address these and other common challenges and opportunities.
Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST
Yanni Karalis, VP Analyst, Gartner
In this session, four top trends will be presented that will disrupt the IT leader's agenda in the foreseeable future. The presentation will provide insights into the challenges associated with these trends and the actions an IT leader needs to take to deal with a very challenging and volatile commercial environment. An IT leader's ability to understand and navigate through these commercial trends and challenges will determine their success in delivering to expectations.
Wednesday, December 06, 2023 / 10:30 AM - 11:30 AM PST
Andrew Miljanovski, VP, Advisory, Gartner
William Snyder, Sr Executive Partner, Domains, Gartner
This session will cover what IT leaders need to know when entering contract negotiations with ServiceNow, including understanding the vendor's strategy, preparing for its negotiation tactics and developing a negotiation strategy.
Wednesday, December 06, 2023 / 10:30 AM - 12:00 PM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
Howard Berger, Executive Partner, Domains, Gartner
Through hands-on activities, this session will walk through three technology and cloud negotiation scenarios. This will help I&O leaders see how to use three financial models for negotiation leverage and bargaining power. Attendees will receive ready-to-use templates and checklists that are used during the workshop to put these models into action in their organizations.
Wednesday, December 06, 2023 / 12:00 PM - 12:45 PM PST
Michael Silver, VP Analyst, Gartner
With the retirement of the software assurance benefit credit and changes to pricing, sourcing, procurement and vendor management, leaders negotiating Unified support contracts must seek cost transparency, predictability, proper concessions to mitigate unbudgeted cost increases, as well as evaluate third-party support options.
Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST
Danellie Young, Sr Director Analyst, Gartner
In this session, we'll review top cost optimization ideas I&O teams need to evaluate related to their network services. But, cost optimization isn’t only a one-time project to save money, rather it is a continuous discipline to drive spending and cost reduction while maximizing business value. The session will help you identify specific areas to focus on and how to implement an ongoing discipline to optimize costs going forward.
Wednesday, December 06, 2023 / 03:45 PM - 04:30 PM PST
Yanni Karalis, VP Analyst, Gartner
Sourcing, and procurement and I&O leaders have listed sourcing and category strategy as one of their top priorities. Delivering progress against new goals and objectives means leaders must go beyond sourcing projects and think of a longer term by assessing future business needs. This roundtable will allow leaders to discuss their success stories in developing multiyear sourcing and category strategies.
Wednesday, December 06, 2023 / 03:45 PM - 04:30 PM PST
Danellie Young, Sr Director Analyst, Gartner
This session will provide you with how to best plan for a migration from traditional private networks over to SD-WAN solutions. Why would an enterprise consider such a move? What benefits does a managed SD-WAN offer provide? This session will provide tips and real world examples for negotiating these agreements, including renewals and new agreements, and reinforcing the value of the RFP for effective solicitation efforts.
Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
This session will provide IT leaders with a structured four-step approach that is easy to follow to plan for vendor renewals that often appear exorbitant and are causing budget overruns as a result of inflation and a looming recession. This 4-step approach will demonstrate through client case studies how to use economic indexes as part of should cost models to develop a vendorized negotiation playbook.
Thursday, December 07, 2023 / 07:30 AM - 08:30 AM PST
Ben Federlein, VP, Executive Partner, Gartner
Joel Jennings, Sr Executive Partner, Domains, Gartner
Sourcing, procurement, and vendor management (SPVM) leaders must innovate to drive results in uncertain times. SPVM can do this by building flexible operating models for speed and agility, constructively supporting business-led IT buying, engaging in long-term category management, deepening partnerships with key vendors, driving cost optimization, and many other strategic initiatives. Join your peers at this networking breakfast to share experiences and perspectives on how SPVM leaders can address these and other common challenges and opportunities.
Thursday, December 07, 2023 / 10:15 AM - 10:35 AM PST
Mark Ray, Sr Director Analyst, Gartner
This session will provide insight into Gartner’s Magic Quadrant for Public Cloud IT Transformation Services. This session features a discussion on inclusion criteria, participant performance and what sets providers apart. Learn about the top 21 providers of public cloud IT transformation services.
Thursday, December 07, 2023 / 10:15 AM - 11:15 AM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
Howard Berger, Executive Partner, Domains, Gartner
This session will illustrate a nine-step playbook that not only provides an audit readiness kit, but also tips and tactics to negotiate an audit settlement for cost savings and cost avoidance.
Thursday, December 07, 2023 / 01:45 PM - 02:45 PM PST
Danellie Young, Sr Director Analyst, Gartner
Jodi Long, Executive Partner, Domains, Gartner
Infrastructure services can consume IT budgets if organizations don’t focus on cost and productivity. To prevent this, the session will discuss four key steps — reducing labor costs while preserving the service; preserving the level of services while reducing the labor required; reducing service requirements but achieving the same outcomes; and collaborating to optimize costs.
Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST
Yanni Karalis, VP Analyst, Gartner
IT Leaders are challenged to reduce expenditure while driving digital transformation in an inflationary environment.
This session will empower IT leaders with three steps to dramatic cost rationalization by leveraging financials, enterprise architecture and gamification.
Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST
Andrew Miljanovski, VP, Advisory, Gartner
Digital acceleration requires rapid sourcing execution and the achievement of tangible results. Internal capabilities and incumbent vendors are often not enough. Learn how to use co-creation and dynamic sourcing to achieve business outcomes similar to Nokia, Whirlpool, Urenco, ABB, and many others.
Tuesday, December 05, 2023 / 01:00 PM - 02:15 PM PST
George Spafford, VP Analyst, Gartner
That is a very bold title, but one that is true. When we look at the sheer complexity of large I&O organizations today, countless unknowns prevent big bang approaches from being successful. Whether we are looking at DevOps, platform engineering or organizational change in general, an iterative approach that focuses on understanding and delivering customer value is essential.
Tuesday, December 05, 2023 / 04:00 PM - 04:45 PM PST
Mark Margevicius, VP Analyst, Gartner
The number one challenge for I&O leaders is still I&O skills and resources, and it's worsening. Join this session to meet and discuss the challenges with your peers and understand what they are doing about it. Share your experiences and create valuable connections.
Tuesday, December 05, 2023 / 04:00 PM - 04:45 PM PST
Daniel Betts, Sr Director Analyst, Gartner
I&O teams are embracing agile practices to enable faster delivery of value, but these practices require lots of trial and error to fully grasp value outcomes and define something that works. Share your experiences of what has worked and not worked for you in your organization, and learn from your peers.
Wednesday, December 06, 2023 / 02:00 PM - 03:30 PM PST
Erin Pierre, Principal, Advisory, Gartner
Millennials and Gen Z are the future of your IT function. Do you really understand their different behaviors and expectations? This presentation will assess how I&O leaders can create a futuristic workforce strategy to leverage the strengths of millennials and Gen Z and overcome threats to a collaborative future.
Wednesday, December 06, 2023 / 03:45 PM - 04:30 PM PST
George Spafford, VP Analyst, Gartner
One of a leader's most significant challenges is getting people to change. This roundtable is a chance for experienced leaders to share what they have learned and ask questions about the reality of organizational change from each other. What works? What doesn't work? What would you do next time? What would you not do again?
Thursday, December 07, 2023 / 10:15 AM - 11:45 AM PST
George Spafford, VP Analyst, Gartner
Jodi Long, Executive Partner, Domains, Gartner
William Snyder, Sr Executive Partner, Domains, Gartner
Learn to justify IT needs by business value in this hands-on workshop for senior IT executives. While working with your peers, you'll refine your business value at risk skills by using a "net equivalent top-line sales" approach to reduce technical debt, drive innovation, or modernize technology — in pure business terms. You'll also enhance connectivity with your business by focusing on business-centric outcomes.
Thursday, December 07, 2023 / 01:45 PM - 02:30 PM PST
Deepti Gopal, Director Analyst, Gartner
With Gen Z workers starting to enter the workforce, I&O leaders are confronted with managing the expectations of four different generations, within their teams and the greater organization culture. Participate in this session to discuss the associated challenges and exchange ideas about how to successfully overcome them.
Thursday, December 07, 2023 / 01:45 PM - 02:30 PM PST
Joe Rogus, Sr Principal, Advisory, Gartner
Meet with other I&O leaders and understand what is triggering their need to restructure, what models they have and are pursuing, and how they are approaching change. Gain valuable insights whilst sharing our experiences, challenges and successes.
Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST
Mike Cisek, VP Analyst, Gartner
Midsize enterprise technology leaders must develop a holistic forward-looking vision that is secure, cost-effective, resilient, agile, and adaptive to business demands. This helps MSE technology leaders in planning for 2023 and in presentations to leadership, peers, and teams.
Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST
Mike Cisek, VP Analyst, Gartner
Midsize enterprises must exploit new delivery approaches, such as product-focused and platform engineering. Accommodating DevOps and hybrid services will require MSE I&O leaders to rethink team structures to outpace new requests without introducing unnecessary complexity or barriers to delivery.
Wednesday, December 06, 2023 / 02:00 PM - 02:45 PM PST
Chris Laske, Director Analyst, Gartner
Many organizations struggle to integrate their new agile approach with traditional ITSM practices, leading to friction and poor relationships across communities. This session will allow participants to raise and debate questions relating to the need for a fully collaborative environment and understand the issues that prevent this from happening.
Wednesday, December 06, 2023 / 02:00 PM - 02:45 PM PST
Mike Cisek, VP Analyst, Gartner
Complexity and cost can confuse the cloud infrastructure as a service provider strategy of midsize enterprises. MSE I&O leaders can experience substantive benefits working within the confines of a single vendor ecosystem.
Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST
Mike Cisek, VP Analyst, Gartner
I&O maturity is the most effective means to maximize the efficiency, utilization and output capacity of a resource-constrained I&O organization. MSE I&O leaders must focus on maturity attributes targeting resources and utilization, operational efficiency, technical debt, and financial transparency.
Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST
Tony Iams, VP Analyst, Gartner
Kubernetes creates a logical separation between containerized applications and the underlying infrastructure needed to run containers, which can lead to unexpected cost increases if clusters are not configured properly, especially in the cloud. This session will review operational processes and tools to help optimize resources and costs when running containers on Kubernetes.
Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST
William Dupre, Sr Director Analyst, Gartner
Application security continues to evolve, with DevSecOps and API security coming into maturity. However, organizations must also look to secure their software supply chain and cloud-native deployments effectively. This session will explore this evolving landscape and provide organizations with the insights they need to consider for 2023 and beyond.
Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST
Simon Richard, VP Analyst, Gartner
Emerging CDN edge technology enables low-latency serverless functions at the CDN edge. Innovations at the CDN edge can displace the cloud as a hosting platform. This presentation will address the technology's current and potential use cases.
Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST
Douglas Toombs, VP Analyst, Gartner
Cloud adoption often leads to overspending. Organizations react to that typically through emergency cost-cutting measures, such as rightsizing or buying reserved instances. But when can you really consider your cloud deployments cost-efficient? This session guides you through using unit economics to track the value of your deployment and establish a cloud-efficiency metric that can drive your optimization initiatives.
Tuesday, December 05, 2023 / 12:30 PM - 01:15 PM PST
Stanton Cole, Sr Director Analyst, Gartner
Successful implementation of a data protection strategy requires a clear understanding of what goes into protecting and recovering your data. This session offers a follow-up opportunity to gain that clear understanding and go deeper on topics covered in the data protection strategy breakout.
Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST
Ang Troy, Sr Director Analyst, Gartner
Nearly every organization is migrating something to the public cloud, but there are always challenges. With proper planning and the right approach, these challenges can be overcome, and you can achieve the return on investment you want. In this session, learn about the best practices for cloud migration to avoid pitfalls and maximize your results.
Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST
Paul Delory, VP Analyst, Gartner
So you've already deployed infrastructure as code (IaC) and CI/CD? Here's a masterclass on what comes next: Solving the challenges of governance. We'll discuss building the source of truth, ensuring compliance with policy as code, integrating tests into the automation toolchain, establishing immutability, solving problems through rearchitecture instead of automation, and overcoming the skills crisis.
Tuesday, December 05, 2023 / 02:30 PM - 03:15 PM PST
Tony Iams, VP Analyst, Gartner
Come to this session to ask Gartner experts in cloud-native application development and infrastructure any questions about choosing containers, Kubernetes, or serverless platforms to run applications.
Tuesday, December 05, 2023 / 02:30 PM - 03:15 PM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Effective cloud centers of excellence go through a maturity cycle, and can eventually be phased out, once the enterprise adequately disseminates cloud expertise throughout the organization and evolves to a mature cloud operating model. Bring your questions to this interactive discussion on how best to empower and enable organizations with cloud governance, brokerage and transformation.
Tuesday, December 05, 2023 / 02:30 PM - 03:15 PM PST
William Dupre, Sr Director Analyst, Gartner
Organizations seek strategies to secure their container, Kubernetes and serverless deployments. DevSecOps, policy-as-code and CNAPP capabilities must be considered. This session would allow you to share your security best practices that enable successful and secure cloud-native deployments.
Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST
Ang Troy, Sr Director Analyst, Gartner
As organizations work to adopt and operationalize their public cloud efforts, lack of coordination and good governance frequently lead to long-term difficulties and risks that may have otherwise been avoided. Organizations should create and fill a role for an enterprise cloud architect who can help guide them through cloud adoption, lead a cloud center of excellence and champion the use of the cloud. Learn what makes a great cloud architect in this session and help determine who might be your best choice.
Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST
Patrick Hevesi, VP Analyst, Gartner
This session will discuss the reference architecture and dive deep into how to build the cybersecurity mesh architecture (CSMA). We will discuss the evolution of best-of-breed to the new CSMA, along with the pros and cons of each approach. Finally, we will discuss the vendor landscape, from larger security vendors with full stacks to open-source or distributed CSM solutions.
Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST
William Dupre, Sr Director Analyst, Gartner
Threat modeling is vital to the organization, even beyond application security. Marshaling the necessary defenses against cyberattacks requires the methods and discipline of the modeling process. This session will review how organizations can take a systematic approach to model threats against various systems and assets.
Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST
Douglas Toombs, VP Analyst, Gartner
IT is one of the few career paths where some skills have a definitive "expiration date" to them. Over many decades, IT professionals worldwide have adapted to this challenge and the evolution of cloud computing brings another iteration of the same cycle. This presentation will explore the skills that infrastructure and operations professionals need to focus on to successfully transition from traditional IT to cloud computing.
Wednesday, December 06, 2023 / 10:30 AM - 11:15 AM PST
Paul Delory, VP Analyst, Gartner
Platform engineering is about reducing users' cognitive load by proposing reusable components, tools, and services including everything from frameworks to development tools, also infrastructure. Although infrastructure as code (IaC) is gaining traction, organizations struggle with adopting it at scale. This session covers practical insights on how to integrate IaC practices into your organizational platform engineering overall strategy.
Wednesday, December 06, 2023 / 10:30 AM - 11:15 AM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Many organizations become "accidentally" multicloud, rather than deliberately evolving into a multicloud strategy. We'll discuss struggles with multicloud governance, multicloud management, effective workload placement decisions, choosing multicloud tools, managing multicloud FinOps, dealing with vendor lock-in (rather than the multicloud portability they hoped for), and other multicloud implementation challenges.
Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST
Matthew Brisse, VP Analyst, Gartner
AIOps platforms are increasingly becoming a critical component of modern IT operations. These platforms serve to augment, accelerate and automate human activities within IT operations. This session will address how to select and implement an AIOps platform based on Gartner's best practice gap analysis approach while staying focused on metrics-based value outcomes.
Wednesday, December 06, 2023 / 12:00 PM - 12:45 PM PST
Ang Troy, Sr Director Analyst, Gartner
Growing cloud spending gives you anxiety? Worried that you'll be held accountable for unexpected cloud costs? How to protect yourself and your organization against cost overruns? How to pursue optimization opportunities? Should you do adopt FinOps? Should you buy a tool? Join this session to ask just about anything on cloud financial management, FinOps and cloud economics.
Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST
Dylan Roberts, Sr Director Analyst, Gartner
Gain key insights on how to achieve clarity in monitoring critical infrastructure in a multicloud environment. Attendees will learn the best practices and strategies for effective multicloud monitoring. Including selecting an operating model, defining critical services, establishing global standards and leveraging automation to improve visibility, reduce complexity and ensure business continuity.
Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST
Matthew Brisse, VP Analyst, Gartner
Updating skills to keep pace with the rapid pace of innovation and change is a challenge for every organization. How do you or your staff develop new skills to remain relevant in days distributed, everything-everywhere environment? This session addresses career and skills growth by leveraging competency development strategies to remain relevant as cloud and DevOps practices grow.
Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST
Stanton Cole, Sr Director Analyst, Gartner
As public cloud adoption evolves, organizations are moving into the public cloud at an ever-increasing rate. Moving applications that are entry-level development and testing applications to mission-critical applications. This session discusses the common mistakes organizations make when implementing disaster recovery (DR) in the public cloud and approaches to avoid those mistakes.
Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Many organizations lack a formal cloud strategy, or worse, have a cloud strategy that doesn't clearly prioritize conflicting desires between the different parts of the business, IT, and other functions. The cocktail-napkin approach allows leaders to drive rapid alignment on the most controversial (and important) parts of a cloud strategy, and therefore key policy and implementation decisions.
Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST
Mohini Dukes, Sr Director Analyst, Gartner
The goal to innovatively connect distributed people and things are driving interest in satellite, specifically Low Earth Orbit (LEO) technologies. As this emerging market develops, the session provides a practical view of what is possible, what to expect and how it relates to 5G.
Thursday, December 07, 2023 / 10:15 AM - 11:00 AM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Most organizations desperately need personnel with cloud skills, and have limited ability to hire new employees with such skills. Come to this analyst-moderated interactive peer discussion to share your experiences with upskilling teams for the cloud and to learn from the successes and challenges that others have encountered.
Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST
Matthew Brisse, VP Analyst, Gartner
Is quantum computing the right path for your organization regarding future opportunities? This session will explore how quantum computing has the potential to revolutionize and transform your initiatives, providing unprecedented advantages. It also has the potential for post-quantum cryptographic threats and vulnerabilities.
Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST
Douglas Toombs, VP Analyst, Gartner
The cloud financial management discipline allows you to control your costs, optimize your deployments and manage spending expectations. It also leads to a pervasive culture of cost consciousness that helps your organization innovate efficiently, prevent cost overruns and protect the investments in cloud computing. Learn the results of thousands of customer conversations distilled into a comprehensive strategic approach to cloud financial management, often referred to also as FinOps.
Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST
Simon Richard, VP Analyst, Gartner
Organizations are assessing and optimizing their public cloud network architecture for scalability, security and operational efficiency. This presentation focuses on topology, security, and when to use third-party cloud network offerings.
Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST
Paul Delory, VP Analyst, Gartner
GitOps is the goal, but GitOps relies on an operating platform that is already highly automated and abstracted. Platform engineering (one of Gartner's Top Strategic Technology Trends for 2023) thus comes to the fore. Join the lead author of Gartner's GitOps and platform engineering research to discuss building the platforms that will power GitOps — and the next generation of IT operations.
Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST
David Smith, Distinguished VP Analyst, Gartner
Digital foundations are a set of processes, principles and technical capabilities needed to enable future strategic business goals by delivering an adaptive and composable platform that supports rapid delivery of new digital products and solutions. With a flexible, scalable and adaptable digital foundation, companies will be able to adapt to rapidly changing business needs.
Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST
Stanton Cole, Sr Director Analyst, Gartner
Organizations face countless options for ransomware prevention and recovery but need to choose the best approach for their specific needs. Despite limited resources, it's crucial to protect against ransomware threats. This session offers technical and non-technical solutions using existing resources or basic cybersecurity practices to prevent and protect against ransomware attacks.
Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST
Tony Iams, VP Analyst, Gartner
Cloud-native applications are not designed to run in traditional infrastructure. They require one that is programmable, resilient, immutable, modular, elastic and configured with a declarative approach. In many organizations, containers and Kubernetes have become the foundation for such cloud-native infrastructure. This session will guide embracing new technology directions, sourcing approaches and operations practices in deploying cloud-native infrastructure.
Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST
Autumn Stanish, Sr Principal Analyst, Gartner
Sustainable technology is one of Gartner's top strategic technology trends, and it refers to a framework of technology solutions designed or used for sustainability. This framework consists of an immeasurable amount of varying tools that IT can use to improve their performance on environmental, social and governance outcomes. This session will help I&O leaders navigate various technologies and identify the most applicable and useful ones.
Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST
Autumn Stanish, Sr Principal Analyst, Gartner
In this session, learn how to save money by deploying a sustainable digital workplace. The presentation will walk you through the most impactful changes you can make to improve sustainability and reduce costs for three scenarios: device life cycles, operations, and meeting technology. It will also show you how to model costs and carbon savings for the same.
Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST
Tony Harvey, Sr Director Analyst, Gartner
Energy efficiency and environmental sustainability are now a key priority for I&O leaders, whether they are maintaining on-premises environments or working in the cloud. In this session, we will cover the key actions and commitments that I&O Leaders need to make to deliver sustainable infrastructure.
Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST
Autumn Stanish, Sr Principal Analyst, Gartner
The environmental benefits of sustainable devices, data centers and cloud services are clear, but the business benefits they deliver are often overlooked. I&O leaders must align their infrastructure strategy with sustainability to discover new opportunities for cost efficiency, innovation and resilience. This session will highlight the key case studies and examples from organizations that have increased their digital maturity, resilience and cost-effectiveness by becoming more sustainable.
Tuesday, December 05, 2023 / 11:00 AM - 11:20 AM PST
Dan Wilson, VP Analyst, Gartner
2023 featured the inaugural Magic Quadrant for Desktop as a Service (DaaS). Critical to secure remote and hybrid working, DaaS enables employees and third parties to access cloud-hosted virtual desktops and applications. Learn more about who and why we positioned vendors on the Magic Quadrant and better understand the important market segments.
Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST
Tom Cipolla, Sr Director Analyst, Gartner
I&O digital workplace leaders are faced with the challenge of balancing innovation with the need to support and manage the end user environment. The decisions that are made now have long lasting effects on the organization's ability to adapt to change in the future. This session will outline the digital workplace technologies, strategies and structure to help make their organizations future-proof.
Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST
Autumn Stanish, Sr Principal Analyst, Gartner
In this session, learn how to save money by deploying a sustainable digital workplace. The presentation will walk you through the most impactful changes you can make to improve sustainability and reduce costs for three scenarios: device life cycles, operations, and meeting technology. It will also show you how to model costs and carbon savings for the same.
Wednesday, December 06, 2023 / 10:30 AM - 11:15 AM PST
Tom Cipolla, Sr Director Analyst, Gartner
Modern technologies have enabled significant improvements and have dramatically reduced the time required for endpoint device management and patching operations. This session will focus on strategies for success, including the technologies, processes and organizational design needed to keep pace in the face of the constantly increasing cyberthreat landscape.
Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST
Dan Wilson, VP Analyst, Gartner
Demand for guidance on how to improve the digital employee experience (DEX) has grown exponentially over the past several years. In this session, we will provide the top 10 ways to improve DEX.
Thursday, December 07, 2023 / 10:15 AM - 11:45 AM PST
Dan Wilson, VP Analyst, Gartner
During this workshop, you will complete an assessment of your digital workplace maturity and align that to a high-level strategic roadmap. You will leave the session with a template ready for you to present concepts to stakeholders and develop your investment plans. We highly recommend workshop participants complete the Digital Workplace Maturity Assessment prior to the session in order to gain the most value. Please click here to access: https://surveys.gartner.com/s/DigitalWorkplaceMaturity
Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST
Tom Cipolla, Sr Director Analyst, Gartner
Generative AI, such as ChatGPT, will fundamentally change the way I&O leaders support the digital workplace. This session will offer a glimpse into the possibilities of the future and provide practical guidance on how to be prepared for any outcome.