Emerging Technology & Digital Transformation in Education

Gartner provides actionable, objective insights to Education decision makers and their teams.

The 2024 Gartner Predictions: Higher Education Automation, Adaptability & Acceleration

Higher education CIOs are navigating the delicate balancing act of reinventing their institutions to align new strategies while wrestling with budgetary limitations, talent shortages, and the increasing use of generative AI within the industry.

Join this webinar on December 18th to explore predictions for the future of higher education, and actions to drive institutional effectiveness and adaptability, including: 

  • Insights into the forces and challenges shaping the higher education landscape
  • Predictions for higher education drivers of change for 2024 and beyond 
  • Key actions to accelerate institutional effectiveness
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Resources and tools to drive stronger performance

Gartner IT Score gives you a custom, on-demand view of your function’s performance and maturity versus a benchmark peer group, and enables you to plot your improvement path. 

Gartner Magic Quadrant™ research helps you find best-in-class vendors of software solutions and services.

Gartner BuySmart™ helps you make fast, smart budget and tech purchasing decisions.

Gartner Digital Execution Scorecard™ provides a common language that connects strategic digital priorities to underlying digital enablers, to provide clarity around high-impact technology investments.

Measure, prioritize and improve your organization's performance

Chief Information Officers play an integral role in digital transformation.

Chief Information Security Officers enable business leaders to make the right decisions. 

Chief Data Officers can create competitive advantage through data and analytics innovation, data literacy and data-driven digital transformation.

Infrastructure and Operations leaders need to keep the pace with technology innovations and meet digital business goals.

Support for other IT leadership roles to execute on application and software engineering, IT sourcing and vendor management, enterprise architect and technical professional mission-critical strategies.

Working with Gartner helps us to understand the value of what we are doing and put that in terms that the rest of the universe can understand, so that we can truly measure it — but more importantly, it gives us the ability to focus on the right priorities.

David Reeve

CIO, Macquarie University

Winners Announced for the 2023 Eye on Innovation Awards for Education

Education has experienced unprecedented change in recent years. Learn more about the top innovators in the Education industry, and vote for your favorite.
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Insights you can use

With Gartner’s research, insight and guidance, education CIOs can become enablers of student outcomes and help education organizations achieve its broader institutional mission through digital transformation, innovation and technology optimization.

Eye on Innovation Awards for Education

The Gartner Eye on Innovation Awards for Education recognizes companies for their innovative use of tech to drive best-in-class initiatives.

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Transform Your Customer Service Hiring Process

Learn how Gartner enabled a leading Australian university to streamline its hiring process and improve both speed to hire and the quality of the applicant pool.

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How University of Canberra Transformed Finance Processes

Learn how the Finance Director at University of Canberra streamlined the finance processes to drive value. Explore how Gartner can help transform your business.

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The Impact of Generative AI on Education IT Leaders

Explore what AI-based tools, such as ChatGPT and Google Bard, mean for your institution now and in the future.

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Implement Effective RPA Processes in Finance

Find out how Gartner helped the CFO of Canada School of Public Service introduce effective RPA processes to support the organization.

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2022 CIO Agenda: A Higher Education Perspective

The 2022 CIO Agenda provides insights into how higher education CIOs can maximize education delivery by leveraging business composability.

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Client Success Stories for Education

Learn how Gartner helps information technology teams in education achieve their mission-critical priorities.

Client Success Story

Discover Cost Savings Through Efficient Decision Making

Charleston County School District is the second largest district in South Carolina, servicing 87 schools and specialized programs. IT compliance is pivotal for school districts to prioritize critical issues and maintain industry-leading cybersecurity to enable a cohesive community throughout the state. This requires IT leaders to be insightful and calculated as well as collaborative and confident in decision making to achieve success in their highest mission-critical initiatives.
Client Success Story

Prioritizing IT Innovation that Aligns Mission-Critical Initiatives

The University of Tennessee Health Science Center provides inclusive education, research, scientific discovery, clinical care and public service across the state of Tennessee and beyond. The IT department connects 7,200+ students and faculty across all departments and locations, making providing best in-class resources paramount. 

Frequently Asked Questions

Educational institutions must accelerate their digital transformation. To do so they must modernize and optimize their learning environments and their enterprise technologies. Effective integration of these systems will enable a seamless and more fulfilling faculty, staff, and most importantly, student experience.

Educational institutions must accelerate their digital transformation. To do so they must modernize and optimize their learning environments and their enterprise technologies. Effective integration of these systems will enable a seamless and more fulfilling faculty, staff, and most importantly, student experience.

Education is no longer based solely on a physical campus and people (students, faculty and staff). It is increasingly necessary to have a strong digital component. The hybrid campus of the future is one that has a balance of the physical and digital in both the business model and the operating model of the institution.

Technology is enabling most aspects of education today. No longer is technology relegated to supporting the back-office business of the institution or school district. Today, technology is a fundamental component of the teaching and learning mission, the student experience and enabling advances in research. AI and related hyperautomation technologies hold promise as transformative solutions propelling education progress and empowering students and faculty.  

Educational technology matters because it's the keystone to effectively scaling high-quality education. When we achieve this goal, society can begin to realize the dream of increased accessibility of excellent education in a manner that mankind has never-before experienced.

Today, educational organizations rely on a plethora of technologies, including foundational components (such as a campus network, ERP solutions), business systems (such as student information system) and academic technologies (such as a learning management system). Emerging technologies such as AI have application in all aspects of the academy, becoming critical to initiatives such as online digital learning, smart campus environments and advancing new research discoveries.  

The future of education is a heterogenous business model with a hybrid operating model, supported by hyperautomated business processes. All three of these characteristics are highly dependent on technology. The result will be new revenue models, with both digital and in-person experiences, at a scale and cost that is achievable across much of the globe. This cannot be accomplished without an appetite for change and highly leveraging emerging technologies.

Gartner is a trusted advisor and an objective resource for more than 15,000 enterprises in 100+ countries.

Learn more about how we can help you achieve your mission-critical priorities.