Digital Transformation in Retail

Explore trending technology in the retail industry.

Unlock 2023 Gartner CIO Agenda insights for retail digital transformation

What are the challenges while developing a vision for digital change?

Digital transformation in retail industry most often lag because of people and organizational issues, such as siloed behavior, talent gaps, change resistance and competing priorities.

The 2023 CIO Agenda explores how CIOs will invest in technologies in 2023 as compared to 2022.

Download this infographic to explore the three critical priorities for CIOs in retail industry to accelerate retail digital transformation.

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    Client Story

    Enabling “New Retail” and Business Innovation

    To drive retail digital transformation, Younghui Superstores created a “new retail” strategy and needed to verify if the strategy could meet current as well as future business needs. Using Gartner research and expert advisors, our client was able to strategically validate the new strategy and create a more flexible IT infrastructure in line with the business goals.

    Insights you can use to enhance your retail digital transformation journey

    Gartner insights, tools and advice help CIOs drive retail digital transformation initiatives to steer through the industry changes and achieve success.

    Use Case Prism: Generative AI for Retail

    Explore 20 of the most prominent use cases for generative AI in retail against value and feasibility, and compare them with the maturity and requirements of your own retail organization.

    Create Hyperimmersive Experiences Through Unified Retail Commerce

    Explore how to keep up with changes in client expectations, enhance in-store experiences, optimize merchandising processes, and support hyperimmersive experiences.

    How Generative AI Will Transform Your Industry

    This GenAI webinar explores the current and future implications for your organization, and breaks down the actionable steps to take to transform its potential into tangible outcomes.

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    Additional research

    The IT Roadmap for Digital Business Transformation

    Most CIOs have a common question: What is the best way to scope, scale and lead the digital transformation that can deliver financial results?

    Download our roadmap to discover the best practices successful CIOs and IT leaders follow to drive effective digital business transformation initiatives.

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